全职 Financial Navigator 工作, 薪水 up to MYR 3,500, National Cancer Society Of Malaysia Federal Territory 公司招聘中 - Ricebowl

Job Purpose

As a Financial Navigator, your primary responsibility is to guide and assist patients through the intricate landscape of financial challenges associated with healthcare. You will conduct thorough means assessments, delving into the individual financial circumstances of patients, and tailor financial plans that align with their unique needs. Your role is not just about numbers; it's about providing compassionate support, advocating for patients, and ensuring they have access to the financial resources available to them. By integrating financial navigation into the patient care process, you play a vital part in enhancing the overall well-being of individuals seeking assistance through our patient access program. Your empathy, attention to detail, and commitment to continuous improvement will contribute to the success of our mission in providing comprehensive and patient-centred support.

Key Responsibilities

• Conduct thorough means assessments for patient access program applicants.
• Gather and analyze financial data, explaining assessment processes and eligibility criteria to patients.
• Offer compassionate guidance, addressing patient concerns and advocating for relevant financial assistance programs.
• Maintain confidential records, ensuring compliance with regulatory standards and program requirements.
• Ensure effective means assessments for program eligibility, monitoring success in addressing unique patient circumstances.
• Provide high-level support and satisfaction to patients in financial navigation, addressing inquiries promptly.
• Generate reports on financial assessment outcomes, program utilization, and trends; analyze data for improvement insights.
• Identify and address compliance issues and risks, actively participating in training for industry best practices.
• Propose and implement improvements to streamline the financial navigation process.
• Collaborate with healthcare providers, advocacy groups, and government agencies to promote program goals.
• Develop patient education materials, assist in program operations, and maintain a positive work environment for staff.
• Represent the program in meetings with external stakeholders, providing updates on activities and outcomes.
• Manage incoming communications, filter and forward as needed, and assist in facilitating external stakeholder meetings.
• Provide regular updates and communication with stakeholders across all levels.

Requirements / Qualification

• Bachelor’s degree in public health, Health Science, Social Science, or equivalent
• Minimum 1 year working experience
• Work experience with non-profit organisation will be an added advantage

Job Types: Full-time, Contract

Pay: RM3,200.00 - RM3,500.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person