全职 Trainer 工作, 薪水, EBC Financial Group Federal Territory 公司招聘中 - Ricebowl

About us

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market.

We are seeking for a passionate, driven and experienced Trainer with a strong background in BPO / CFD / Fintech industries. This role will be responsible for designing, delivering, and evaluating training programs that enhance employee skills, align with business goals, and drive operational excellence. The ideal candidate will have a proven track record in creating impactful learning experiences, mentoring trainers, and fostering a culture of continuous learning.

Job Responsibilities:

• Translate business objectives by understanding business priorities
• Ability to coordinate with multiple parties and stakeholders, and take lead in training and development initiatives that cater to these stakeholders’ needs and requirements on a timely manner
• Work closely with stakeholders and different managers to plan, assess and develop or design tailored training programs for all employees to improve individual and team performance
• Deliver engaging, interactive, and results-driven training sessions in various format (in-person, virtual, e-learning)
• Monitoring and assess the effectiveness of training programs through evaluations, feedback, and performance metric.
• Identify skill gaps by conducting needs assessments, analyzing performance data, and gathering feedback from stakeholders
• Prepare weekly training reports/evaluations of the training on a timely basis
• Ensure all training programs comply with company policies, industry standards, and regulatory requirements
• Perform any other duties and responsibilities as specified when required by the management

Job Requirements:

• Bachelor’s degree in Business, Human Resource or any related discipline.
• Minimum of 5 years of experience in a similar capacity with specialization in Learning and Development and Industrial Relation matters / with at least 2 years in a senior or lead role within the BPO/ Fintech industry
• Ability to be flexible accommodate business needs and work in a fast-paced environment
• Demonstrated ability to lead and inspire teams, manage multiple projects, and meet deadlines
• Experience in delivering group training sessions, presentations, and one-on-one coaching
• Excellent working knowledge on Microsoft Office & CRM
• Excellent verbal and written communication skills