Are you looking to fast-track your IT career in the high-growth financial technology sector? We are seeking a highly motivated and detail-oriented IT Operations Specialist to ensure the seamless operation, security, and stability of our global trading platform backend systems.
Whether you are an experienced IT professional in FinTech or a passionate fresh graduate eager to dive into trading infrastructure, we want to hear from you!
Key Responsibilities
- System Operations & Stability: Manage the daily operations and maintenance of our trading platform backend systems, including MT4/MT5, proprietary systems, payment networks, risk management, and data integration services.
- Infrastructure Monitoring: Proactively monitor servers, databases, network infrastructure, and critical trading-related services to ensure maximum uptime.
- Incident Troubleshooting: Swiftly investigate and resolve critical system issues such as trade execution errors, network latency, disconnections, and system outages.
- Deployment & Release Management: Assist technical teams with smooth system deployments, version upgrades, release management, and security patch implementations.
- Platform Administration: Oversee standard system admin duties, including user account management, access control, log monitoring, and IP whitelisting.
- Risk & Compliance Support: Partner with Risk Management and Compliance teams to provide data audits, system investigations, and detailed forensic reviews.
- Security & Integrity: Enforce data security protocols to maintain system integrity and prevent unauthorized access or data leakage.
- Vendor Coordination: Act as the primary technical point of contact for third-party vendors, including Bridge providers, Liquidity Providers (LPs), payment gateways, and external tech partners.
Job Requirements
- Education: Bachelor’s Degree or above in Computer Science, Information Technology, or a related discipline.
- Experience: Minimum of 1 year of IT Operations experience within Financial Services, Forex/CFD, Crypto, or Trading Platform environments.
- Fresh graduates with a strong technical background and a keen interest in trading systems are highly welcomed to apply!
Technical Expertise: Practical, hands-on experience in at least one of the following areas:
- MT4 / MT5 backend administration
- Forex trading system architecture
- CRM / IB (Introducing Broker) / Client backend portals
- Problem-Solving Skills: Capable of independently troubleshooting trading platform issues, system performance bottlenecks, and network latency/connectivity errors.
- Core Awareness: A strong mindset for data security, risk controls, access management, and operational compliance.
What We Offer
- Industry Exposure: Gain deep, specialized knowledge in world-class financial trading architecture (MT4/MT5/Bridges/LPs).
- Career Progression: Clear mentorship pathways transitioning from operations to core technical architecture or system management.
- Dynamic Culture: Work in a fast-paced, innovative environment at the intersection of finance and technology.
Pay: RM8,000.00 - RM10,000.00 per month
Work Location: In person