Full Time ITSO - PDT Barat Daya Jobs, salary up to MYR 3,000 in Puncak Tegap Sdn Bhd Balik Pulau - Ricebowl

Requirements: -

• Candidate must possess at least a Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Mathematics, Science & Technology or equivalent
• Knowledge regarding E-Tanah System
• Good knowledge of Windows & Web-based Application.
• Knowledge in IT Technical support is an advantage.
• Experience in Learning / Training is a plus

Responsibilities: -

• Responsible to manage e-Tanah user under portfolio to support e-Tanah System.
• Educating e-Tanah user on how to work e-Tanah System and helping them by taking them through step-by-step procedures either over the phone or in person.
• Provide first level contact and convey resolutions to customer issues.
• Supporting the e-Tanah roll-out tasks for e-Tanah.
• Rapidly establishing a good working relationship with e-Tanah users and other professionals
• Properly escalate unresolved queries and issues to the next level of support
• Track, route and redirect problems to correct resources
• Follow up with customers, provide feedback and see problems through to resolution
• Preserve and grow your knowledge of Helpdesk procedures, products and services for e-Tanah
• To be part of Rollout Project team
• Handle ad hoc task given by Superior

Job Type: Contract

Pay: From RM3,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Education:

• Bachelor's (Preferred)

Location:

• Balik Pulau (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person