We're Hiring: SAP EWM Support Associate!
Overview
We are hiring an SAP EWM Support Associate to provide application support for SAP Extended Warehouse Management (EWM) in a 24/7 operational environment. This role is suitable for candidates with SAP support experience or fresh graduates with relevant SAP internship/project exposure.
Key Responsibilities:
- Provide Level 1 & Level 2 support for SAP EWM applications.
- Troubleshoot incidents, resolve user issues, and manage service requests.
- Monitor system performance and coordinate with functional/technical teams.
- Support testing, system enhancements, documentation, and process improvements.
- Work closely with business users to ensure smooth warehouse operations.
- Participate in shift handovers and operational reporting.
Requirements
- Bachelor's Degree in IT, Computer Science, Engineering, Supply Chain, Business Information Systems, or related field.
- Minimum 1 year of SAP, ERP, or IT application support experience. Fresh graduates with SAP exposure are welcome.
- Basic knowledge of SAP EWM, SAP WM, or SAP logistics modules (MM, PM, SD, etc.).
- Understanding of incident management, troubleshooting, testing, and user support.
- Strong analytical, communication, and problem-solving skills.
Preferred Skills
- SAP S/4HANA, SAP MM, SAP SD, or other Supply Chain modules.
- Experience with ServiceNow, Jira, or similar ticketing systems.
- Knowledge of warehouse operations, inventory management, logistics, barcode scanning, or RF devices.
Ready to elevate your career? Apply now and join us on this exciting journey!