PERSOL APAC Hiring! Full Time Workforce Management Specialist in Federal Territory - Ricebowl

• Roster Adjustments – Creating / Removing
• Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete
• Managing any issues that may arise towards resolution in a collaborative and timely manner
• Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.
• Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.
• Completing operations whilst providing backup support to team members on other activities during holidays
• Ability to work in a high volume, fast moving operational business.
• Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.
• Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.

Job Requirement

• sDegree/ Diploma in Human Resource/ Business Administration or equivalent
• .Experience in workforce planning or Rosters scheduling real-time monitoring related experience an added advantage
• .Willing to work at early morning shift to support Australia Team (4am/5am/7am) and follow Australia public Holida
• yGood command of English language especially in dealing with Australian marke
• tExhibits good rosters scheduling expertise and command of relevant process flow, policies, procedure, etc

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Why join u

• s?Great working cultur
• e!Young, energetic and fun learning organizatio
• n!Strategic location ~within walking distance to MRT and KL Monora