- Minden Road Singapore Singapore
PERSOL Outsourcing Pte Ltd Hiring! Full Time Visitor Service Admin | Botanic Garden | 5 Days Work Week in , Earn up to SGD 2,150 - Ricebowl
Visitor Service Admin | Botanic Garden | 5 Days Work Week
PERSOL Outsourcing Pte Ltd
Share
Save
Working Location
Job Description
Responsibilities
Location: Napier/Botanic Garden MRT
Working Days: Mon to Fri
Working Hours: 9am to 6pm
Basic Salary: $2000 + MPI (Monthly Performance Incentives)
Job Duties:
Handle public enquiries, feedback, and service requests via the NParks Customer Management System (NCMS).
Respond to phone, email, and walk-in enquiries while providing accurate information on NParks' services.
Escalate complex cases to the relevant departments and ensure timely follow-up.
Provide excellent frontline customer service by greeting and assisting visitors.
Manage visitor registration, admissions, and provide amenities such as wheelchairs where required.
Promote exhibitions, tours, and visitor programmes.
Conduct daily operational checks, replenish visitor materials, and maintain the visitor service area.
Support group visits, event operations, crowd control, and ad-hoc activities.
Identify and report on-ground incidents or facility issues promptly.
Perform administrative duties, including compiling visitor statistics and collecting visitor feedback.
Job Requirements:
Minimum GCE O Level, NITEC or equivalent
At least 1 year of admin & customer service experience
At least 1 year of experience in email writing will be advantageous
Enjoy working with the general public at outdoor environment
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R22110160 | EA Personnel Name: Lim Wei Qi
Working Days: Mon to Fri
Working Hours: 9am to 6pm
Basic Salary: $2000 + MPI (Monthly Performance Incentives)
Job Duties:
Handle public enquiries, feedback, and service requests via the NParks Customer Management System (NCMS).
Respond to phone, email, and walk-in enquiries while providing accurate information on NParks' services.
Escalate complex cases to the relevant departments and ensure timely follow-up.
Provide excellent frontline customer service by greeting and assisting visitors.
Manage visitor registration, admissions, and provide amenities such as wheelchairs where required.
Promote exhibitions, tours, and visitor programmes.
Conduct daily operational checks, replenish visitor materials, and maintain the visitor service area.
Support group visits, event operations, crowd control, and ad-hoc activities.
Identify and report on-ground incidents or facility issues promptly.
Perform administrative duties, including compiling visitor statistics and collecting visitor feedback.
Job Requirements:
Minimum GCE O Level, NITEC or equivalent
At least 1 year of admin & customer service experience
At least 1 year of experience in email writing will be advantageous
Enjoy working with the general public at outdoor environment
We regret to inform, only shortlisted candidates shall be contacted.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494 | EA Personnel No: R22110160 | EA Personnel Name: Lim Wei Qi
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More