Leads technical sales activities by developing proposals, engaging clients, and delivering engineering solutions. Responsible for driving sales growth, managing customer relationships, and ensuring successful project execution from proposal to completion.
- Develop and lead preparation of technical proposals, quotations, and project execution plans.
- Engage with customers to understand requirements, scope projects, and provide technical solutions.
- Visit customer sites for project scoping, execution support, and relationship management.
- Maintain and manage CRM and Sales Funnel with accurate forecasting.
- Negotiate contracts, pricing, and commercial terms with clients.
- Provide technical consultation and problem-solving support to customers.
- Coordinate with internal teams (engineering, workshop, logistics) throughout project lifecycle.
- Ensure smooth project execution and be present on-site when required.
- Prepare and review technical documentation including work packs, procedures, and safety plans.
- Contribute to product and solution improvement through customer and site feedback
- Monitor project performance and escalate issues to management when necessary.
- Ensure compliance with safety, quality, and regulatory standards.
- Responsible for other duties and functions as stipulated in the firm Quality Management System and shall:
- Ensure that the quality management system conforms to the requirements of ISO 9001;
- Ensure the processes are delivering their intended outputs;
- Report on the performance of the quality management system and on opportunities for improvement in particula to top management;
- Ensure the promotion of customer focus throughout the organization; and
- Ensure that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.
- Prepare draft quotations and proposals for review.
- Escalate technical or commercial issues to senior team members.
- Suggest minor improvements in processes or solutions.
- Guide and mentor junior engineers (if applicable)