EEIO Limited Hiring! Full Time Inside Sales - Sales Operations Executive in Hong Kong, Earn up to HKD 25,000 - Ricebowl

Technical & Product Knowledge

• Basic understanding of cloud platforms — M365, Azure, GCP, AWS
• Familiarity with hardware products and IT peripheral solutions
• Ability to learn and articulate product specifications and commercial details to customers
• Understanding of software licensing models and renewal cycles (advantage)

Inside Sales Skills

• Handle inbound and outbound sales activities for cloud and hardware solutions
• Qualify customer requirements and recommend suitable products
• Monitor license and subscription expiry dates; manage structured renewal reminder cycles (90/60/30-day)
• Send structured renewal reminders to customers (90/60/30-day cycles) to ensure timely action
• Maintain customer relationships to drive repeat business

Sales Operations & Order Management

• Create, manage, and track Purchase Orders (POs) and sales orders
• Coordinate with suppliers, distributors, and internal teams for order fulfilment
• Monitor stock availability, lead times, and delivery schedules
• Ensure pricing accuracy, margin control, and compliance with approval processes
• Maintain accurate records in CRM and ERP systems

Sourcing & Vendor Coordination

• Source new products, solutions, and vendors based on customer needs and market trends
• Negotiate pricing, availability, and commercial terms with suppliers

Customer Engagement & Support

• Act as primary point of contact for customer enquiries
• Provide product information, technical specifications, and commercial details
• Coordinate with technical teams for solution design, demos, and PoCs
• Resolve issues related to orders, delivery, or product availability

Reporting & Administration

• Maintain sales pipeline, quotation logs, and PO tracking records

Behavioural & Soft Skills

• Detail-oriented with strong organisational ability
• Able to multitask across multiple orders and quotations simultaneously
• Self-driven, proactive, comfortable in a fast-paced environment
• Strong teamwork and cross-department collaboration skills
• Positive attitude and willingness to learn

Academic Qualifications

• Higher Diploma or above in any discipline
• Fresh graduates with strong interest in IT sales are welcome

Language

• Fluent Cantonese and English (spoken and written)
• Putonghua is an advantage

Work Experience

• Low experience accepted; fresh graduates considered
• Prior exposure to inside sales, procurement, or IT products is a plus but not mandatory

Training Provided

• On-the-job training covering IT products, cloud solutions, and sales processes
• Structured learning in vendor management, account operations, and sales best practices

Pay: $18,000.00 - $25,000.00 per month

Benefits:

• Flexible schedule
• Meal allowance
• Opportunities for promotion

Work Location: In person