全职 Customer Service - Administration Officer 工作, 薪水, Mildeast Avenue WP Kuala Lumpur 公司招聘中 - Ricebowl

At MyWarranty, we help customers protect what matters most by making warranty support simple, reliable, and stress-free. We are looking for a friendly, organised, and proactive Customer Service & Administration Officer to join our team.

Why join MyWarranty?

• Be part of a growing and service-focused company

• Enjoy a varied role combining customer service and administration

• Work in a supportive team environment

• Gain valuable experience and grow your career

• Play an important role in delivering a positive customer experience

What you’ll be doing

• Responding to customer enquiries via phone, email, and online channels

• Assisting customers with warranty-related questions, service requests, and general support

• Processing customer details, documents, and records accurately

• Updating information in internal systems

• Liaising with internal teams and service partners to ensure efficient case handling

• Providing general administrative support for day-to-day operations

• Handling basic administrative matters

• Opening invoices for accounts / account-related processing

What we’re looking for

• Experience in customer service, administration, or a similar role

• Good communication skills in English and Bahasa Malaysia

• A professional, courteous, and customer-focused approach

• Strong organisational skills and attention to detail

• Confidence using Microsoft Office, SQL System and computer systems

• Ability to multitask and work well in a fast-paced environment