Sunfert International Fertility Centre Hiring! Full Time IT Executive in Federal Territory - Ricebowl

Job Purpose

To provide support for the IT infrastructure, provisioning, planning, installation, operation, and software including facilities management.

Job Duties

• Understanding and respecting the differing needs of Sunfert staff and their IT/process support needs.
• Providing rapid and effective first level response to challenges and problems with IT/communications systems.
• Supports the deployment, monitoring, maintenance, upgrade, and support of all Sunfert systems, including servers, databases, storage solutions, communication systems, network devices, operating systems, hardware, software, and peripherals.
• Ensures continuous, cost-effective delivery of technology services and supports improvements that will improve services and capitalize on ways in which technology tools and automation can contribute to cost effectiveness and improved productivity.
• Monitors the performance of systems using the metrics and other standards and requirements and expectations, such as a customer service orientation and established service level agreements.
• On regular and incidental bases, reviews and assesses service.
• Supports the IT Manager in reporting infrastructure, optimising analytic processes, and driving system enhancements.
• Reviews and assesses the technical condition of the overall system, as well as critical subsystems and key components.
• Identifies any maintenance or repair practices or procedures that potentially compromise or degrade subsystems.
• Reviews any modifications, redesign, and/or replacement of system components.
• Monitors backups, records and maintains Licensing and Warranty Agreements.
• Maintains absolute confidentiality and security of all data.
• Supports the Operations & Facilities Manager to ensure the maintenance, security, safety, housekeeping, and other works for the general upkeep of the premise.
• To participate and contribute to the marketing and expansion activities of Sunfert Group as the need arises.
• Support and perform any other duties or tasks as assigned by immediate supervisor or management

Job Requirements

Candidate must possess at least a Diploma or Bachelor in computer science, information technology, IT management, business admin or related field.

• Minimum three (3) years working experience in a computer field, Information Technology Project Management, computer programming and business administration and operations would be an added advantage
• Strong command of spoken and written English.
• Experience with Active Directory
• Familiar with Windows Server 2012 R2 and above
• Experience with Exchange 2013 and above
• A good working knowledge of SQL
• A good working knowledge of networking and firewall security
• Experience with Windows 7 and above
• Experience with deployment and maintenance of Remote Desktop Services and Published Apps
• Experience with MS Office (including 365 Apps)
• Facilities management in a healthcare setting will be advantageous
• Positive attitude, professional and performance oriented
• Good strategic planning and organization skills
• Self-reliant, aggressive in meeting deadlines and able to work under pressure
• Excellent judgment and creative problem-solving skills
• Enthusiastic, energetic, flexible, collaborative and proactive
• Good interpersonal skills, confidence and courteous

Job Type: Full-time

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Bangsar South: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person