Michael Page Hiring! Full Time Assistant Principal Engineer in - Ricebowl

• Opportunities to work on diverse, high-tech global projects
• Working with cutting edge innovation
  
  
  

About Our Client

A global technology, defence, and engineering group headquartered in Singapore, specializing in public sector project

Job Description

Application Support:

Oversee and coordinate the application support team to resolve system issues, deliver user assistance, and ensure reliable software operations.

Incident & Problem Management

Analyze, troubleshoot, and resolve application incidents and underlying problems, conducting root cause analysis and implementing preventive solutions.

Application Maintenance & Enhancement

Manage ongoing application maintenance, including patches, upgrades, and new releases, while minimizing operational impact on users.

Performance Monitoring

Track application performance, uptime, and stability, proactively identifying improvement opportunities and driving optimization initiatives.

Change Management

Plan, test, and implement application changes in a controlled manner to ensure smooth deployments with minimal disruption.

Stakeholder Communication

Maintain clear and timely communication with management, users, and development teams regarding system status, issues, and upcoming changes.

Budget Management

Oversee application support and maintenance budgets, monitoring expenditures and identifying cost-saving opportunities.

Team Leadership

Lead, coach, and develop application support team members to promote collaboration and high performance.

Strategic Planning

Support long-term application strategy and roadmap planning in alignment with organizational objectives.

Compliance & Security

Ensure all applications comply with security standards, policies, and applicable regulatory requirements.

The Successful Applicant

Technical Expertise

Strong knowledge of application architecture, SDLC, and cloud platforms with AWS/Azure/GCP certification. Hands-on experience with Java (Spring Boot, Tomcat), SQL databases, Windows/Linux environments, and at least 5 years of cloud application support; knowledge of Svelte, GraphQL, Go, or Docker is a plus.

Problem-Solving & Operations

Proven ability to diagnose complex issues, perform root cause analysis, support after-hours activities (patching, maintenance, migrations), and meet incident SLA requirements.

Communication & Leadership

Effective communicator with both technical and non-technical stakeholders, with experience leading and mentoring teams in a collaborative environment.

Project & Service Management

Capable of managing end-to-end projects and familiar with ITIL/ITSM frameworks; experience with government or regulated environments (e.g., Synapxe, HCC+, GCC) is advantageous.

Business Acumen

Understands business objectives and aligns application support services to organizational goals.

What's On Offer

Opportunities to work on diverse, high-tech global projects

Working with cutting edge innovation

Contact: Jayden Yap (Lic No: R22110369/ EA no: 18C9065)

Quote job ref: JN-*************

Michael Page International Pte Limited, company number 199804751N (including Page Executive (53295516A) and Page Personnel Recruitment Pte Ltd (Registration Number: 201736642C)) operates under the EA Licence Numbers of 18S9099 and 18C9065.