ELK-Desa Capital Hiring! Full Time Debt Collector (Klang) in Selangor, Earn up to MYR 3,500 - Ricebowl

About The Job

This role involves managing overdue accounts and ensuring that payments are collected in a timely manner. Your primary responsibility will be to contact individuals with outstanding debts, negotiate payment arrangements, and resolve payment issues. You will work closely with customers to understand their financial situations, provide solutions, and maintain positive relationships while ensuring adherence to company policies and legal guidelines

Your Responsibilities

• Customer Reminders and Negotiations
• Reach out to overdue customers to remind them of their repayment obligations, ensuring that all collection actions align with company guidelines, credit policies, and procedures.
• Adhere to Credit Policies
• Ensure strict compliance with credit policies, collection guidelines, and security protocols during all customer interactions.
• Repayment Negotiations
• Engage with customers to negotiate repayment plans, aiming for timely settlements while maintaining strong professional relationships.
• Update Customer Information
• Proactively gather and verify the latest customer contact details, updating the system to facilitate ongoing collection efforts.
• Maintain Positive Relationships
• Approach all interactions with a positive attitude, demonstrating excellent communication skills and professionalism.
• Probe customers’ latest contact details and update the system to increase collection efforts.

Minimum Qualifications

• SPM / STPM / Diploma holder with good experience.
• Bachelor’s Degree holder in any field, with relevant experience.
• Positive personality, able to work under pressure.
• Good communication skills in both verbal and written.
• 1-2 years experience in collections activities.

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person