1. Compliance & Regulatory Management
- Ensure compliance with relevant laws, regulations, industry requirements, and company policies.
- Monitor and review internal policies, SOPs, and operational practices.
- Conduct compliance reviews and recommend corrective actions.
2. Anti-Money Laundering (AML) & Risk Management
- Monitor and identify suspicious transactions and compliance risks.
- Ensure compliance with AML/CFT requirements and regulatory obligations.
- Maintain AML records and prepare regulatory reports where required.
- Conduct risk assessments and recommend risk mitigation measures.
3. Client Complaint Management
- Manage, investigate, and resolve customer complaints and disputes.
- Liaise with internal stakeholders to ensure timely complaint resolution.
- Track complaint trends and recommend process improvements.
4. Investigation & Governance
- Conduct investigations into misconduct, fraud, policy breaches, and compliance violations.
- Prepare investigation findings and recommendations for management.
- Promote ethical business practices and strong corporate governance.
5. Audit, Training & Continuous Improvement
- Conduct compliance monitoring and internal reviews.
- Organize compliance and AML awareness training for employees and negotiators.
- Recommend process improvements to strengthen operational controls and governance standards.
6. General Responsibilities
- Prepare compliance and risk reports for management review.
- Support company-wide initiatives relating to compliance, risk management, and governance.
- Perform any other duties assigned by Management.
Pay: RM2,000.00 - RM3,000.00 per month
Work Location: In person