Are you careful, responsible, and interested to grow in the pharmacy and healthcare industry?
TP Pharmacy is looking for a Pharmacy Assistant to join our operations team. You will support prescription fulfilment, medication packing, delivery coordination, refill follow-up, and client enquiries.
This role is suitable for someone who is organised, willing to learn, and enjoys working in a structured pharmacy environment.
What You Will Do
- Assist the pharmacist in preparing, picking, packing, and arranging medication orders.
- Check prescription details, patient information, medication quantity, dosage instructions, and refill requirements.
- Follow up on refill cases, incomplete prescriptions, rejected prescriptions, and resubmission cases.
- Print consignment notes and coordinate courier or delivery pick-up.
- Track delivery status and follow up on delayed, failed, returned, or undelivered parcels.
- Ensure claim submission is completed after successful delivery.
- Liaise with clients professionally regarding prescription, refill, delivery, resubmission, and claim enquiries.
- Escalate medication-related questions to the pharmacist when required.
- Maintain accurate records and ensure patient information is handled confidentially.
What We Are Looking For
- Minimum Diploma qualification, preferably in Pharmacy.
- Basic computer skills, including Microsoft Excel, email, and online systems.
- Good communication and customer service skills.
- Responsible, organised, and able to follow up closely.
Why Join Us
- Supportive working environment with proper SOP guidance.
- Exposure to prescription fulfilment, delivery coordination, and healthcare workflow.
- Good career growth opportunity in pharmacy operations.
Pay: RM2,500.00 - RM3,000.00 per month
Work Location: In person