Total EBiz Solutions Hiring! Full Time Lead Designer in - Ricebowl

What We Are Looking For

Founding Team and Leadership Experience

• Significant experience leading end-to-end design efforts across digital products and services.
• Proven experience building, transforming or maturing design practices within organisations.
• Comfortable operating in ambiguity and helping organisations establish new ways of working.
• Demonstrated ability to influence product strategy and organisational decision-making through design.
• Excited by the opportunity to build NParks' first product team and shape the future of product design within the organisation.

Hands-on Human-Centred Design Expertis

• eDeep expertise in user research, service design, interaction design and information architecture
• .Strong ability to personally lead discovery work, conduct research and synthesise insights
• .Experience framing ambiguous problem spaces and transforming them into clear design opportunities
• .Proven ability to design solutions that balance user needs, organisational goals and technical constraints
• .Strong understanding of accessibility, usability and inclusive design principles

.
Product and Systems Thinki

• ngStrong understanding of modern product development and multidisciplinary team environment
• s.Ability to connect user needs, operational realities, organisational outcomes and technical constraints into coherent product experience
• s.Experience partnering closely with Product Managers and Engineers throughout the full product lifecycl
• e.Strong systems-thinking mindset with the ability to navigate complexity and uncertaint
• y.Outcome-oriented, with a focus on solving meaningful problems rather than producing design artefact

s.
Design Execution Excelle

• nceDemonstrated proficiency in modern design and prototyping too
• ls.Strong experience in service design, UX design, workflow design and design syste
• ms.Ability to independently lead discovery, ideation, validation and delivery activiti
• es.Strong visual communication, interaction design and storytelling capabiliti
• es.Comfortable moving between strategic thinking and detailed executi

on.
Stakeholder and Communication Sk

• illsExcellent facilitation, storytelling and workshop leadership ski
• lls.Ability to articulate design rationale clearly and influence decisions through evide
• nce.Experience engaging senior leaders, business owners and multidisciplinary delivery te
• ams.Comfortable challenging assumptions constructively and navigating competing priorit
• ies.Able to build trust and alignment across a wide range of stakehold

ers.
AI, Digital and Innovation Mi

• ndsetExperience using research, analytics and experimentation to inform design decis
• ions.Strong understanding of modern digital product development pract
• ices.Familiarity with AI-assisted design, AI-enabled products or emerging digital technolo
• gies.Curiosity, adaptability and commitment to continuous lear
• ning.Passion for applying design to deliver meaningful public outc

omes.
Preferred Qualifications and Expe

• rienceDegree in Design, Human-Computer Interaction, Design Research, Service Design, Interaction Design, Graphic Design or a related discipline, with significant experience (typically 8+ years) leading end-to-end design across digital products and services. Proven track record of establishing, growing or maturing design practices within a product-led organisation, multidisciplinary product team, or digital transformation enviro
• nment.Experience building digital products in government, regulated or mission-driven environ
• ments.Experience designing citizen-facing, business-facing or operational platforms at
• scale.Experience coaching designers and developing design maturity across organisa
• tions.Active participation in design communities, mentoring programmes or capability-building initia
• tives.Experience working with Product Leads and Engineering Leads to establish new product teams would be highly advanta