NTUC LearningHub Hiring! Full Time Manager, Career Mentoring Programme - Partnerships in - Ricebowl

You will lead the end-to-end strategy, implementation, growth, and operations of NTUC LearningHub's Career Mentoring Programme. This includes managing the CAAS sector-wide mentoring initiative across 10 participating companies, driving mentor and mentee acquisition, overseeing programme performance and stakeholder engagement, operating the mentoring platform, and developing new enterprise partnerships to expand the Career Mentoring Programme across multiple industries.

You will be responsible for ensuring successful programme delivery, measurable participant outcomes, strong client satisfaction, and sustainable business growth for the mentoring portfolio

.
Key Responsibilitie

s:
Programme Design & Deliv

• eryManage the full lifecycle of mentoring programmes across 10 participating companies within the CAAS ecosystem and future enterprise partne
• rs.Lead the end-to-end design, implementation, and management of mentoring programmes across multiple enterprise clien
• ts.Develop mentoring programme playbooks, SOPs, toolkits, governance guidelines, and participant engagement framewor
• ks.Build strong relationships with HR leaders, L&D teams, mentors, mentees, unions, and sector agenci
• es.Monitor programme performance against defined KPIs including participation, engagement, completion, retention, satisfaction, and progression outcom

es.
Mentor & Mentee Manage

• mentDevelop and execute mentor and mentee recruitment strateg
• ies.Manage mentor onboarding, training, matching, re-matching, engagement, and recognition activit
• ies.Monitor mentor and mentee experiences and implement interventions to improve engagement and programme completion ra

tes.
Platform Operations & Repo

• rtingTranslate business requirements into platform configurations and operational workf
• lows.Monitor platform utilisation and recommend enhancements to improve user experience and programme outc
• omes.Produce programme dashboards, quarterly reviews, annual reports, and impact assessments for stakehol

ders.
Business Development & Partnership

• GrowthDevelop and grow the Career Mentoring Programme beyond the CAAS ecos
• ystem.Identify, qualify, and pursue new enterprise opportunities across key sectors including Aviation, Finance, Technology, Healthcare, Logistics, Professional Services, and NTUC-affiliated organisa
• tions.Build and maintain a healthy sales pipeline to achieve programme enrolment, partnership, and revenue ta
• rgets.Conduct client discovery sessions and develop mentoring programme proposals, presentations, and commercial recommenda

tions.
Requir

• ements:Bachelor’s degree in Business, Education, HR, or relate
• d fieldMinimum 6–8 years of relevant work experience, with Programme Management, Learning & Development, Customer Success or Business Devel
• opment.Proven experience managing enterprise programmes and multiple stakeholders simultan
• eously.Strong stakeholder management, facilitation, presentation, and communication
• skills.Demonstrated ability to drive programme adoption, engagement, and measurable ou
• tcomes.Strong analytical and reporting capabilities with the ability to derive actionable insights from programm
• e data.Self-driven, entrepreneurial mindset with strong business development and partnership-building capabi
• lities.Experience with digital platforms, mentoring platforms, or learner engagement tools is