全职 MANAGER 工作, 薪水 up to SGD 3,300, JAO FAH SERVICES SINGAPORE PTE. LTD. West Region (Singapore) 公司招聘中 - Ricebowl

Lead, coach, and develop the Customer Service team to achieve service and conversion targets.

Monitor team performance, enquiry response times, and customer satisfaction levels.

Review customer interactions and provide ongoing coaching to enhance service quality.

Analyse enquiry trends, customer feedback, and operational data to identify improvement opportunities.

Drive process improvements and implement best practices to improve efficiency and customer experience.

Collaborate with Marketing, Operations, Centre Leaders, and Enrolment teams to support enrolment objectives.