Company Description Appen is a global leader in AI training data, delivering high-quality, diverse datasets that power many of the world’s leading AI models. With over 25 years of experience, Appen combines an advanced AI-assisted data annotation platform with a global crowd of more than 1 million contributors in over 200 countries. The company specializes in human-generated data for generative AI, large language models, computer vision, speech recognition, and other key AI domains, supporting functions such as supervised fine-tuning, RLHF, and bias mitigation. Appen is committed to quality, scalability, and ethical AI practices, partnering with top technology companies and enterprises to shape the future of artificial intelligence. Team members benefit from a culture of innovation and collaboration, flexible work arrangements where applicable, competitive compensation, comprehensive benefits, and opportunities for continuous learning and career growth.
Role Description The Business Development Manager is a full-time, on-site role based in Taman Desa. This role is responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with enterprise clients and technology partners, and driving revenue growth for Appen’s AI data solutions. Day-to-day activities include prospecting and qualifying leads, preparing and delivering tailored proposals and presentations, negotiating contracts, and collaborating with internal teams (such as product, operations, and marketing) to ensure successful solution design and delivery. The Business Development Manager will analyze market trends, maintain an accurate sales pipeline, report on performance, and contribute to strategic planning to expand Appen’s presence in target industries. The role also involves representing Appen at industry events, gathering customer feedback, and promoting Appen’s commitment to ethical and high-quality AI solutions.
Qualifications
- Demonstrated skills in business development, sales, and account management, including lead generation, pipeline management, and closing deals.
- Strong client relationship and stakeholder management skills, with the ability to communicate complex AI and data solutions clearly to technical and non-technical audiences.
- Experience with strategic planning, market analysis, and identifying new market segments or partnership opportunities.
- Solid negotiation, presentation, and proposal development skills, with attention to detail and a focus on value-based selling.
- Familiarity with AI, data annotation, or technology services industries; experience working with enterprise or global technology clients is highly beneficial.
- Excellent written and verbal communication skills in English; additional language capabilities are an advantage.
- Ability to work independently on-site in Taman Desa while collaborating effectively with global, cross-functional teams.
- Bachelor’s degree in Business, Marketing, Technology, or a related field; equivalent experience will be considered.
- Comfort with CRM tools, sales reporting