Austin Park Hotel Hiring! Full Time IT Support Officer in Johor, Earn up to MYR 2,500 - Ricebowl

Duties and Responsibilities

1. Responsible in Austin Park Hotel, Austin Heights International Convention Centre, Austin Heights Water and Adventure Park and Austin Heights Golf and Resort Hotel IT hardware and software issue.

2. Set up workstations with computers and necessary peripheral devices

(routers, printers etc.)

3. Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.

4. Install and configure appropriate software / hardware and functions according to specifications.

5. Repair or replace damaged hardware.

6. Develop and maintain local networks in ways that optimize performance.

7. Ensure security and privacy of networks and computer systems.

8. Perform troubleshooting to diagnose and resolve problems

(Hardware and Software issues).

9. Maintain records/logs of repairs and fixes and maintenance schedule.

10. Define software, hardware and network shortages and requirements.

11. Perform daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key process

12. Implementing database and network designs, database backups, installing and upgrading software and scalable infrastructure.

13. Ensure best suitable and compatible systems and framework for coordination of operations

14. Conducting regular system audits.

15. Perform any ad-hoc task assigned by Superior or The Management.

16. Support users of CCTV system.

17. Establish working relationships with vendors and contractors pertaining to CCTV systems.

18. Provide technical support to end users covering all software and hardware related issues.

19. Design and control staff door access card and responsible in access card inventory.

20. Responsible in monthly assets inventory.

21. Maintain and upgrade existing analog and digital CCTV systems as needed.

22. Support users of CCTV system.

23. Establish working relationships with vendors and contractors pertaining to CCTV systems.

24. Provide technical support to end users covering all software and hardware related issues.

25. Design and control staff door access card and responsible in access card inventory.

26. Responsible in monthly assets inventory.

AV Support:

1. Carry out daily preventive and corrective maintenance and comply with safety at work.

2. Liaise with event organizers on technical support and event set up requirements.

3. Assist in documenting all technical issues within the incident management system.

4. Troubleshoots and maintains all the AV equipment.

5. Ensures that the maintenance of all electronics-related equipment and its associated auxiliaries are carried out in accordance with the Standard Engineering practice.

6. Responsibility on banquet hall audio system and video equipment maintenance and service

7. Participates in the installation of AV recording and Video calling systems during events.

8. Participate, monitor and control the AV / PA system during event function, ensure event function run smoothly.

9. Set-up, operate, and troubleshoot AV / projection equipment's / Mic / other devices.

10. Ensure AV equipment is operational, labeled, repaired and cleaned when necessary.

11. Assist M&E Technician to monitor, trouble shoot and maintain effective functioning of all equipment (AV/M&E), to carry out trouble shooting to rectify faulty equipment or components during emergency and client’s amenities.

12. Responsible in monthly assets inventory

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• Mandarin (Required)

Work Location: In person