- Pagoh Johor Malaysia
Working Location
Job Description
Responsibilities
Position Purpose and Nature
- Supervise and monitor all technical and non-technical work within the assigned area.
- Ensure all jobs are executed accurately and safely in accordance with laws, regulations, SLA, and company procedures.
- Support the reliable operation of building systems and high customer satisfaction.
Key Accountability and Duties
1) Ensure all maintenance activities comply with SLA and contractual obligations.
2) Provide planning and technical support to the operation and service teams.
3) Assist service teams by sourcing and proposing technical solutions to problems.
4) Work with the operations team to maintain all equipment and facilities in good working condition.
5) Initiate, direct, and monitor the performance of subcontractors.
6) Plan, monitor, and review maintenance programs to ensure contract requirements are executed to required standards.
7) Oversee and promote excellence in customer satisfaction activities within the project.
8) Perform operational, preventive, and corrective maintenance tasks in accordance with written work orders and procedures.
9) Monitor Work Orders (WO) in CMMS and ensure timely closure after job completion.
10) Perform all duties safely and in accordance with established safety procedures.
11) Ensure office and facility premises are in good condition; report and follow up on repair and maintenance needs.
12) Assist in the development, implementation, and administration of maintenance activities and programs.
13) Monitor contractors engaged by the company for specialist maintenance works.
14) Lead and supervise a team of technicians and non-technical staff, including assigning tasks, providing on-the-job guidance, and delivering performance feedback.
15) Coordinate shift roster, standby/on‑call arrangements, and overtime to ensure adequate coverage of critical facilities.
16) Review daily WO status, backlog, and critical alarms; prioritise and escalate issues to the Facilities Executive where necessary.
17) Verify and endorse maintenance checklists, service reports, and contractors’ job sheets before submission to Management/client.
18) Support the preparation of monthly reports to Management/client, including coordinating and participating in incident/ breakdown response.
19) Assist in planning and executing minor projects, shutdowns, and asset replacement works in coordination with contractors and users.
20) Assist in the implementation of a quality assurance program.
21) Ensure compliance with all company policies, procedures, and standards.
22) Perform any other tasks as assigned by the CEO of Daya Bersih Sdn. Bhd. and Management from time to time.
General Qualification Requirements
· Certificate / Diploma in Electrical, Mechanical, Civil Engineering, or other relevant engineering field.
· Minimum 4 – 5 years of working experience as a Technician/Assistant Supervisor in facilities management.
- Must be willing to relocate and work in Pagoh, Johor (IIUM Campus at Pagoh Edu Hub).
· Proficiency in Microsoft applications and basic computer skills, including use of CMMS or similar systems.
· Strong technical knowledge of Malaysian electrical standards, codes of practice, and use of electrical testing/diagnostic equipment.
· Strong organisational, planning, and prioritisation skills with attention to detail.
· Demonstrated honesty, ethics, dependability, and sound problem-solving ability.
· Proven leadership with strong interpersonal skills; able to motivate, supervise, and coach subordinates effectively.
High integrity; well‑organised and committed to continuous improvement in service delivery.
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
Work Location: In person
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