Quess Malaysia Hiring! Full Time Human Resources Manager in Johor - Ricebowl

HR & Admin Manager (Logistics & Fleet Operations), 5.5Days work

Location: Yong Peng, Johor

Industry: Logistics & Supply Chain (Cement Transportation)

Employment Type: Full-Time

About the Company

Our client is a well-established logistics and supply chain solutions provider specializing in bulk cement transportation. Supported by a sizable tanker fleet and an in-house maintenance workshop, the company plays a critical role in ensuring efficient and reliable delivery services within the construction and infrastructure sector.

As part of its continued growth and operational enhancement initiatives, the company is seeking a dynamic and hands-on HR & Admin Manager to lead the full spectrum of Human Resources and Administration functions.

The Role

This position is ideal for a proactive HR professional who enjoys operating in a fast-paced environment and is comfortable engaging with both office-based and operational employees. The successful candidate will play a key role in strengthening workforce discipline, enhancing performance management practices, ensuring regulatory compliance, and supporting operational continuity through effective people management.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead end-to-end recruitment activities for drivers, mechanics, workshop personnel, and operational staff.
• Develop and implement effective recruitment channels, including referrals, agencies, partnerships, and direct sourcing.
• Manage employee onboarding, orientation, and deployment processes.
• Ensure adequate manpower planning and workforce availability to support operational requirements.

Employee Relations & Industrial Relations

• Manage disciplinary matters, including absenteeism, misconduct, and performance-related issues.
• Conduct investigations, domestic inquiries, and administer disciplinary actions where necessary.
• Provide counselling and engagement support to employees.
• Work closely with department heads to resolve workforce challenges and improve employee discipline.
• Ensure consistent enforcement of company policies and procedures.

Performance Management

• Develop and drive the organization's performance management framework.
• Establish and monitor KPIs across operational, workshop, and administrative functions.
• Track employee productivity, attendance, performance metrics, and overall workforce effectiveness.
• Lead performance appraisal processes and performance review cycles.
• Implement Performance Improvement Plans (PIP) and corrective action programs where appropriate.
• Foster a high-performance, accountability-driven culture across the organization.

Training & Development

• Identify competency gaps and training requirements across all departments.
• Coordinate technical, compliance, leadership, and soft-skills training programs.
• Develop structured training and development plans for operational and workshop teams.
• Support succession planning and leadership development initiatives.

HR Operations & Compliance

• Oversee payroll administration inputs, leave management, personnel records, and HR documentation.
• Ensure compliance with Malaysian Employment Act, industrial relations requirements, and company policies.
• Develop, review, and enhance HR policies, procedures, and SOPs.
• Monitor and analyze key HR metrics, including turnover, absenteeism, and productivity trends.

Administration & Fleet Documentation Management

• Manage office administration, facilities, company assets, uniforms, and employee welfare matters.
• Ensure proper document control and filing systems are maintained.
• Monitor and track fleet-related documentation, including:
• Road Tax
• Insurance
• PUSPAKOM Inspections
• Operational Permits and Licences
• Coordinate timely renewals to ensure uninterrupted operations and regulatory compliance.

Safety & Operational Support

• Partner with operations and safety teams to strengthen workplace discipline and compliance.
• Support initiatives related to workplace safety, housekeeping, and operational standards.
• Assist in enforcing operational SOPs, attendance controls, and reporting requirements.

Continuous Improvement

• Drive HR and administrative process improvements to enhance efficiency and accountability.
• Support organizational restructuring and business transformation initiatives.
• Identify and implement digital solutions to streamline HR and administrative processes.

Requirements

• Bachelor's Degree in Human Resource Management, Business Administration, or a related field.
• Minimum 5–8 years of HR experience, preferably within logistics, transportation, manufacturing, fleet management, or related operational environments.
• Proven experience managing a large blue-collar workforce, including drivers, mechanics, technicians, and operational staff.
• Strong hands-on experience in performance management, employee discipline, and industrial relations.
• Sound knowledge of Malaysian Employment Act, Industrial Relations practices, and HR compliance requirements.
• Strong leadership, communication, and stakeholder management skills.
• Proficient in both MANDARIN, English and Bahasa Malaysia.
• Comfortable working in an operational, ground-up environment and engaging directly with employees at all levels.

Preferred Attributes

• Hands-on, proactive, and able to balance strategic and operational responsibilities.
• Strong sense of accountability, urgency, and ownership.
• Resilient and capable of managing challenging workforce situations.
• Practical problem-solver with excellent follow-through capabilities.
• Able to drive change, improve processes, and influence operational teams effectively.

Why Join?

Opportunity to lead and strengthen the HR function within a growing logistics business.

High visibility role with direct impact on workforce performance and operational excellence.

Exposure to both strategic HR initiatives and operational business partnering.

Dynamic environment offering opportunities to drive meaningful change and continuous improvement.

Interested candidates are encouraged to apply with an updated resume. Candidates with experience managing operational or blue-collar workforces within logistics, transportation, manufacturing, fleet operations, or related industries are highly encouraged to apply.