FILPAL Hiring! Full Time Supply Chain Manager in Pulau Pinang - Ricebowl

We are a rapidly growing company committed to delivering high-quality products and exceptional customer experiences. As our business expands, we are looking for a proactive and hands-on Supply Chain Manager to build, strengthen, and scale our end-to-end supply chain operations. We are seeking someone who enjoys creating systems, establishing best practices, and driving continuous improvement in a dynamic and fast-changing environment.

The Supply Chain Manager will be responsible for developing and managing the company's end-to-end supply chain strategy, covering inventory management, warehousing, logistics, demand planning, and supplier management for Malaysia and Singapore offices. The successful candidate will play a key role in designing scalable processes, implementing effective systems, developing SOPs, establishing KPIs, and ensuring operational excellence as the company continues to grow.

Key Responsibilities:

- Supply Chain Strategy & Process Development

Design, implement, and continuously improve end-to-end supply chain processes.

Establish scalable systems and SOPs to support business growth.

Develop supply chain policies, workflows, and governance frameworks.

Lead continuous improvement initiatives to improve efficiency, cost, quality, and service levels.

- Inventory Management

Develop inventory planning and replenishment strategies.

Establish inventory control policies, including safety stock, reorder points, and inventory classification.

Monitor inventory accuracy and optimize stock levels while minimizing obsolete inventory.

Implement regular inventory audits and cycle count programs.

- Procurement & Supplier Management

Develop procurement strategies that balance cost, quality, and reliability.

Source, evaluate, negotiate, and manage supplier relationships.

Monitor supplier performance through measurable KPIs.

Identify alternative suppliers to reduce supply risks.

- Demand Planning & Forecasting

Collaborate with Sales, Marketing, and Operations to develop demand forecasts.

Improve forecast accuracy through data analysis and market insights.

Align procurement and inventory planning with business demand.

- Logistics & Warehouse Operations

Oversee inbound and outbound logistics operations.

Optimize warehouse processes to improve efficiency and inventory accuracy.

Monitor logistics costs and delivery performance.

- Systems & Digital Transformation

Lead implementation and optimization of ERP, inventory management, or supply chain systems.

Develop dashboards and reporting tools to improve operational visibility.

Utilize data analytics to support decision-making.

- Performance Management

Develop and monitor supply chain KPIs, including:

Inventory Turnover

Stock Accuracy

Supplier On-Time Delivery

Purchase Order Fulfillment

Order Lead Time

Forecast Accuracy

Cost Savings Initiatives

- Cross-Functional Collaboration

Partner closely with Sales, Finance, Operations, Production, and Customer Service teams.

Ensure supply chain strategies support overall business objectives.

Drive cross-functional projects and organizational improvements.

Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related discipline.

Strong knowledge of:

- Supply Chain Management

- Procurement

- Inventory Planning

- Warehouse Operations

- Logistics

- Demand Forecasting

Strong analytical and problem-solving skills.

Advanced Microsoft Excel skills.

Experience with ERP systems, SQL systems, and BI/reporting tools is an advantage.

Leadership Competencies

We are looking for someone who:

- Is highly proactive and takes ownership.

- Enjoys building systems from the ground up.

- Thrives in a fast-paced and evolving environment.

- Can simplify complex operational challenges.

- Is data-driven and results-oriented.

- Has strong communication and stakeholder management skills.

- Is resilient and adaptable to change.

- Leads by example and is willing to be hands-on when required.