- Hong Kong Hong Kong
Mclaren Consultancy Limited Hiring! Full Time Engineering Service Manager (Built-in Kitchen Appliance) in Hong Kong - Ricebowl
Engineering Service Manager (Built-in Kitchen Appliance)
Mclaren Consultancy Limited
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Job Description
Responsibilities
Our client is a leading kitchen appliance and cabinet manufacturer in Hong Kong. They are now expanding the team and looking for a Service Manager to join for merchant acquisition.
Responsibilities:
Lead, supervise, and coordinate technical staff to deliver support services and projects with consistent quality, schedule adherence, and cost control.
Oversee the installation, maintenance, and modification of kitchen appliance systems and related equipment.
Define and uphold technical standards, best practices, and quality assurance procedures throughout the technical function.
Work closely with Product, Sales, Operations, and Customer Service teams to ensure technical solutions are properly aligned and implemented end-to-end.
Provide hands-on technical direction and coaching to junior engineers, supporting their growth and capability development.
Manage technical resources, budgets, and project timelines to improve operational efficiency.
Set and track team performance objectives, conduct regular performance reviews, and manage KPI progress.
Liaise with external vendors, suppliers, and relevant regulatory bodies to ensure compliance with applicable standards and certifications.
Requirements:
Registered Gas Installer (RGI) and Registered Electrical Worker (Grade A) are must.
10+ years of solid industry experience, including at least 5 years in a management or leadership role.
Knowledge of kitchen appliance technology or consumer electronics is a strong advantage.
Demonstrated experience in leading and managing technical teams and delivering results.
Familiarity with relevant industry standards, compliance obligations, and certification processes (e.g., CE marking, EMSD, or equivalent).
Proficiency in engineering tools and software applications.
Strong analytical/problem-solving skills, with the ability to make sound technical decisions under time pressure.
Excellent communication and stakeholder management skills; able to collaborate effectively across departments.
Full-time
Responsibilities:
Lead, supervise, and coordinate technical staff to deliver support services and projects with consistent quality, schedule adherence, and cost control.
Oversee the installation, maintenance, and modification of kitchen appliance systems and related equipment.
Define and uphold technical standards, best practices, and quality assurance procedures throughout the technical function.
Work closely with Product, Sales, Operations, and Customer Service teams to ensure technical solutions are properly aligned and implemented end-to-end.
Provide hands-on technical direction and coaching to junior engineers, supporting their growth and capability development.
Manage technical resources, budgets, and project timelines to improve operational efficiency.
Set and track team performance objectives, conduct regular performance reviews, and manage KPI progress.
Liaise with external vendors, suppliers, and relevant regulatory bodies to ensure compliance with applicable standards and certifications.
Requirements:
Registered Gas Installer (RGI) and Registered Electrical Worker (Grade A) are must.
10+ years of solid industry experience, including at least 5 years in a management or leadership role.
Knowledge of kitchen appliance technology or consumer electronics is a strong advantage.
Demonstrated experience in leading and managing technical teams and delivering results.
Familiarity with relevant industry standards, compliance obligations, and certification processes (e.g., CE marking, EMSD, or equivalent).
Proficiency in engineering tools and software applications.
Strong analytical/problem-solving skills, with the ability to make sound technical decisions under time pressure.
Excellent communication and stakeholder management skills; able to collaborate effectively across departments.
Full-time
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