Responsibilities
Enhance work processes and customer relations to elevate service quality.
Lead customer service surveys, analyse feedback, and drive process improvements.
Track application payment and dosimeter issuance to ensure efficiency and accuracy.
Coordinate dosimeter preparation, distribution, and courier services for streamlined logistics and timely delivery.
Conduct quality checks on returned dosimeters, maintain communication with customers, and manage courier job lists to ensure quality assurance.
Job Requirements:
Preferably 1-2 years of relevant working experience in a service laboratory
Proficient in Microsoft Office Excel
Ability to work independently
Good interpersonal communication skills
Meticulous with an eye for detail
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOL Singapore PTE LTD)
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EA Personnel Name: Christine Lee
EA Personnel No: R21100271