Job Overview
The Operations & Fulfilment Executive is responsible for ensuring the smooth and efficient day-to-day operations of ROOTE. This hands-on role focuses on order fulfilment, inventory management, operational coordination, and administrative support. We are looking for someone who is fast, reliable, highly organised, and detail-oriented, with the ability to manage multiple tasks accurately in a fast-paced environment.
Key Responsibilities
- Process, pick, pack, and prepare customer orders accurately and efficiently.
- Ensure all orders are fulfilled correctly and dispatched on time.
- Update and maintain Excel spreadsheets, order records, inventory reports, and operational documents with accuracy.
- Monitor inventory levels and assist with stock receiving, stock counts, and inventory reconciliation.
- Coordinate with logistics partners, suppliers, and internal teams to ensure smooth day-to-day operations.
- Maintain organised records, filing systems, and company databases.
- Assist with data entry, reporting, and general administrative duties.
- Support product launches, promotional campaigns, and operational projects when required.
- Identify operational issues and recommend process improvements to enhance efficiency.
- Ensure confidentiality and proper handling of company information.
- Perform other ad-hoc operational duties as assigned.
Requirements
- Diploma or equivalent qualification.
- Strong organisational, time management, and multitasking skills.
- Fast, efficient, and able to work accurately under pressure.
- Excellent attention to detail with a high level of accountability.
- Proficient in Microsoft Excel, Microsoft Office, and Google Workspace.
- Comfortable handling repetitive operational tasks while maintaining a high level of accuracy.
- Strong problem-solving skills and a proactive attitude.
- Able to work independently as well as collaboratively within a team.
- Prior experience in operations, fulfilment, warehouse coordination, e-commerce, or administrative support is an advantage.
Why Join ROOTE?
- Join a fast-growing Singapore hair care brand with exciting expansion plans.
- Gain exposure to e-commerce, fulfilment, and business operations.
- Work in a collaborative startup environment where your contributions have a direct impact.
- Enjoy opportunities for career growth as the company continues to scale.
Job Type
Full-time
Work Location
In person
Pay: $1,500.00 - $2,500.00 per month
Work Location: In person