United Capital Solutions Hiring! Full Time Debt Collection Executive in Federal Territory, Earn up to MYR 3,000 - Ricebowl

About the role
We are looking for a Debt Collection Executive to join our team at United Capital Solutions Sdn. Bhd. in Kuala Lumpur. This full-time role is responsible for effectively collecting outstanding payments and managing customer accounts to drive business growth.

What you'll be doing

• Contact customers to discuss and resolve outstanding payments in a professional and courteous manner
• Negotiate payment arrangements and settlements with customers
• Maintain detailed records of all customer interactions and payment activities
• Provide regular updates on collection progress and performance
• Identify and escalate complex or sensitive cases as needed
• Support the development and implementation of effective collection strategies
• Minimize and resolve customer complaints

What we're looking for

• Minimum 1-2 years of experience in a debt collection or customer service role
• Strong communication and negotiation skills, with the ability to handle difficult conversations
• Excellent time management and organisational skills to effectively prioritise and manage a diverse portfolio
• Proficiency in Microsoft Excel and Word
• Ability to work independently and as part of a team to achieve collection targets
• Familiarity with debt collection regulations and best practices

What we offer

• Attractive salary package, monthly incentives & cash bonuses
• Yearly Bonus
• Optical & Dental allowances
• Medical allowances
• Career growth

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Professional development

Work Location: In person