Safeguards Corporation Hiring! Full Time Customer Service in Selangor, Earn up to MYR 2,500 - Ricebowl

Job Requirement

• Diploma in any course / fresh graduates are welcome to apply
• Availability to work in shift
• Highly discipline and responsible.
• Possess good communication, multi-task, interpersonal skills, problem solving skills and team player.

Job Description

• To handle all types of services request and inquiries from customer.
• To escalate, follow up and update the service request such EDD and resolution of vehicle repair to customer within the SLA.
• Support team for preparing BTS quotation and follow up.
• As contact point for vehicle breakdown - to coordinate and arrange team to attend the breakdwon and towing.
• Support team for BTS ticket escalation - to escalate the request to relevant team for further action, to support for quotation, follow up for approval and case closure via system.
• Daily performance report and monthly performance report.
• Collecting and analyzing customer feedback for service and quality improvement.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Language:

• Bahasa (Preferred)
• English (Preferred)

Work Location: In person