TK GLOBAL Hiring! Full Time Ecommerce - Online Store Manager in Selangor, Earn up to MYR 8,000 - Ricebowl

Position: Ecommerce / Online Store Manager

Location: Petaling Jaya, Selangor, Malaysia

Employment Type: Full-time

Work Location: In Person

Salary: MYR 6,000 – MYR 8,000 per month (depending on qualifications, relevant experience, and skills)

About the Role

We are seeking an experienced Online Store Manager to oversee the day-to-day operations of our e-commerce platforms. The successful candidate will be responsible for managing online store performance, coordinating promotional campaigns, maintaining product listings, and supporting business growth across multiple marketplaces.

Requirements

• Diploma or Degree in Business, Marketing, E-Commerce, Digital Marketing, or a related field is preferred.
• Minimum five years of relevant experience managing e-commerce platforms such as Shopee, Lazada, TikTok Shop, Shopify, or similar online marketplaces.
• Experience planning and executing online promotional campaigns is preferred.
• Familiarity with basic graphic design tools such as Canva for simple promotional materials is an advantage.
• Good communication skills in English and Bahasa Malaysia. Proficiency in Mandarin is an added advantage to support communication with Mandarin-speaking customers, suppliers, and business partners.
• Strong organisational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work effectively during peak campaign periods.
• Proficiency in Microsoft Office and familiarity with e-commerce analytics tools.

Key Responsibilities

• Manage and optimise product listings, pricing, promotions, and inventory across multiple e-commerce platforms.
• Plan, coordinate, and execute online promotional campaigns, including marketplace sales events and marketing initiatives.
• Monitor store performance using key performance indicators such as traffic, conversion rates, sales performance, and return on investment.
• Respond to customer enquiries, resolve service issues, and support a positive customer experience.
• Coordinate with warehouse and logistics teams to ensure timely order fulfilment.
• Analyse sales data and market trends to recommend strategies that improve business performance.
• Work closely with internal teams to ensure smooth day-to-day online store operations.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical and Hospitalisation Leave
• Medical Insurance
• Overtime Pay (where applicable)
• Training and Professional Development Opportunities

Pay: RM6,000.00 - RM8,000.00 per month

Work Location: In person