Events, social media, client care, networking, and sales support.
Solera HK Limited is looking for a polished, organized, and proactive Marketing & Client Relations Coordinator to support marketing, social media, tasting events, client communication, networking, and sales administration. This role is suitable for someone who enjoys working with premium products, has good communication skills, and can coordinate both marketing and client-facing tasks carefully.
The role includes scheduled tastings, brand activations, trade shows, networking events, and client activities. Some may take place outside regular office hours, so candidates should be comfortable coordinating and attending these events when required, with advance notice.
Experience in FMCG, wine & spirits, luxury retail, hospitality, marketing, client servicing, events, or trade marketing will be an advantage.
Work Week: 5 days per week
Salary: HK$25,000+ per month, depending on experience and suitability
Website Job Link: *************
Support planning and execution of marketing campaigns and promotional activities.
- Assist with content ideas for social media, newsletters, website updates, and customer communications.
- Help promote Solera products, tasting events, offers, and services.
- Maintain a consistent, professional brand tone across customer-facing communications.
Social Media & Content Coordination
- Assist with social media planning, posting, and content coordination.
- Prepare product highlights, event announcements, captions, and basic marketing materials.
- Coordinate photos, product information, and campaign details.
- Ensure marketing content is accurate, professional, and aligned with Solera’s premium positioning.
Events, Tastings & Networking
- Coordinate tastings, brand activations, client events, trade shows, and networking activities.
- Prepare guest lists, invitations, event materials, products, displays, and tasting setup.
- Support event check-in, customer greeting, product presentation, and follow-up.
- Represent Solera professionally with customers, suppliers, partners, and guests.
- Support scheduled events outside regular office hours when required, with advance notice.
Client Care & Sales Support
- Follow up with clients after events, tastings, enquiries, or sales conversations.
- Assist customers with product information, event details, and general requests.
- Maintain organized customer notes, event attendance records, and follow-up lists.
- Support sales administration, quotations, customer communication, and order coordination.
Requirements
- Minimum 3 years of relevant experience in marketing, sales administration, client relations, events, customer service, hospitality, retail, or related roles.
- 5+ years of experience is preferred for stronger candidates.
- Experience in FMCG, wine, spirits, beverage, hospitality, luxury retail, F&B, events, trade marketing, or client-facing roles is a plus.
- Good communication skills with customers, clients, and internal team members.
- Comfortable using WhatsApp, email, spreadsheets, social media platforms, online systems, PowerPoint/Canva, and basic office software.
- Organized, detail-oriented, and able to follow through on tasks.
- Professional, polite, and confident when dealing with customers and guests.
- Comfortable supporting scheduled events, tastings, trade shows, and client activities outside regular office hours when required, with advance notice.
- Fluent Cantonese and basic English preferred. Mandarin is a plus.
Benefits
- 5-day work week.
- MPF and statutory benefits.
- Discretionary bonus based on company and individual performance.
- Opportunity for salary review after proven performance.
- Staff purchase discount and exposure to premium wine and spirits.
- Wine/product training and event exposure.
- Opportunity to work closely with management and business partners.
Compensation Note
Higher package may be considered for a strong candidate who can contribute to marketing, client relationships, events, and sales growth.
Some tastings, trade shows, or client events may take place outside regular office hours with advance notice.