PayNet (Payments Network Malaysia) Hiring! Full Time Senior Manager, Strategic Workforce Planning in Federal Territory - Ricebowl

Why PayNet / Why Now

• PayNet is operating at a scale where workforce decisions directly shape execution, resilience, and long‑term competitiveness
• Business strategies are accelerating faster than traditional headcount planning can keep up with
• Workforce architecture is now a strategic lever, not a downstream HR activity
• This role exists to bring rigor, foresight, and clarity to how PayNet builds its organizational and workforce design for the future

TL:DR

• Shape organisation and job architecture decisions that enable strategy, not constrain it
• Owns how PayNet plans, models, and designs its future workforce including the impact of AI
• Operate at the intersection of data, judgment, and business reality
• Act as the single point of accountability between workforce design and business leadership

Why This Role Matters

• Poor organizational design and workforce planning creates cost drag, capability gaps, and execution risk
• A strong workforce architecture helps PayNet scale deliberately rather than respond reactively.
• This role requires judgment on outcomes, process, risks and tradeoffs

What You Will Actually Do

• Developing organizational design architecture and translating it to implement workforce planning strategies to scale
• Implementing PayNet’s workforce and organisational design strategies across the enterprise
• Drive scenario‑based workforce planning that informs leadership decisions under various constraints related to skills, HR cost, efficiency and effectiveness
• Acts as the policy owner, providing oversight to HR Business Partner input while guiding business leaders on all workforce planning matters

Examples of This Role in Practice

• Challenging a proposed organisational design that optimises short‑term cost but weakens long‑term capability
• Resolving inconsistencies in job levels across functions to restore equity, clarity, and decision integrity
• Working with HR Business Partners to advise business leaders on role redesign resulting from automation and new capabilities

What Will Help You Succeed

• Comfort in making decisions with imperfect data and competing business priorities
• Strong systems thinking across roles, capabilities, costs, and organisational dynamics
• Credibility to influence senior stakeholders without relying on hierarchy
• Ability to balance strategic intent with operational realism