NETS Hiring! Full Time Operations - Service Associate in - Ricebowl

Team and Position Summary

The Operations & Service team liaises with Bank customers on a daily basis for the execution of instructions tasked by the Banks, as well as on the production statuses of the Banks’ inventories and User Acceptance Testing.

Key Responsibilities

• Daily coordination between Bank customers and internal Production
• Reporting of card statuses and inventory levels to the banks
• Preparation of monthly billing reports
• Participate in monthly Service Level meetings with the banks and / or card stock take with the banks
• Attending project meetings with the banks
• Participate in negotiation discussions with the banks
• Management of card inventory in production
• Ensure timeliness and accuracy in all scopes of work 

Requirements

Education and Experience

• Minimum Diploma qualification in any discipline

Skills and Knowledge

• Proficient in Microsoft Excel and Microsoft Word
• Comfortable working in production setting