Emart24 Holdings Hiring! Full Time Assistant Manager - Human Resources (Central Kitchen) in Selangor - Ricebowl

Role Summary

The Assistant Manager – HR (Generalist) is responsible for managing and executing full spectrum of HR functions within the Central Kitchen operations, including recruitment, employee relations, performance management, compliance, payroll coordination, and HR administration. The role requires a hands on HR professional who is able to operate independently in a fast paced manufacturing environment and ensure full compliance with company policies and labour regulations.

1. Recruitment & Manpower Planning

• Manage end-to-end recruitment for production, operations, and support roles

• Work closely with operations to forecast manpower needs based on production schedule

• Coordinate with agencies for foreign and local worker sourcing where applicable

• Ensure timely onboarding to support operational demands

• Maintain updated manpower tracking and vacancy status

2. Employee Relations & Disciplinary Management

• Handle employee relations cases, including misconduct, grievances and disciplinary actions

• Conduct investigations, collect facts, prepare chronology and supporting documentation

• Ensure proper issuance of warning letters, show cause letters and domestic inquiries where necessary

• Work closely with operations to ensure fair and consistent disciplinary practices

• Maintain confidentiality and proper documentation for all cases

3. Payroll & Compensation Support

• Review attendance, overtime and claims prior to payroll submission

• Liaise with payroll provider / finance team for monthly payroll processing

• Ensure compliance with statutory contributions (EPF, SOCSO, EIS, etc.)

• Handle payroll discrepancies and employee salary related queries

• Monitor overtime and labour cost trends in coordination with operations

4. Performance Management & Employee Development

• Support implementation of performance appraisal processes

• Assist in setting KPIs for operational staff where applicable

• Work with department heads on performance improvement plans

• Identify training needs and coordinate internal/external training programs

• Track employee development and competency matrix for production roles

5. HR Operations & Administration

• Manage employee personal files, contracts, and documentation compliance

• Ensure proper onboarding and offboarding process is executed smoothly

• Maintain HRIS data accuracy and updates

• Handle HR letters, confirmations, transfers, and related documentation

• Ensure audit readiness for HR records and compliance requirements

6. Industrial Relations & Compliance

• Ensure compliance with Malaysian Labour Law, Employment Act 1955, and relevant regulations

• Support preparation for audits, inspections, and regulatory requirements

• Assist in handling JTK (Labour Department) related cases if escalated

• Ensure company policies are consistently enforced across operations

• Advise management on HR risk and compliance matters

7. Operations HR Support (Central Kitchen Environment)

• Act as HR business partner to production and operations teams

• Support shift workforce management and attendance control

• Handle workforce issues in a high-pressure production environment

• Ensure smooth coordination between HR and operations on daily manpower issues

• Support emergency staffing or urgent manpower deployment when required

Requirements

• Minimum 7 years of solid HR Generalist experience, preferably in manufacturing / F&B / central kitchen environment

• Strong knowledge of Malaysian Labour Law and Industrial Relations practices

• Proven experience handling employee relations and disciplinary cases independently

• Hands on experience in payroll coordination and HR operations

• Strong documentation, investigation, and reporting skills

• Able to work in a fast paced, high pressure operational environment

• High level of independence, integrity, meticulousness and commitment

• Strong communication and stakeholder management skills