- Petaling Petaling Selangor Malaysia
Working Location
Job Description
Responsibilities
We are principally involved in manufacturing of optical inspection, measurement & automated handling equipment.
In line with the business expansion, we are currently seeking a motivated candidate to fill up the vacancy of Application Engineer.
General Responsibilities:-
Work with sales team and customer to determine the business needs and solution.
Support sales team to deliver product presentation and demonstration on respective product in-charged.
Confer with external customers and internal engineers to assess equipment needs and to determine customers' requirements professionally.
Work closely with the internal departments to ensure successful project execution.
To provide pre-sales support, which included the following:
Conduct internal evaluation on provided sample and propose solution to customer.
Evaluate vision/handler software and provide enhancement report.
Support customer buy-off at customer site.
Assist in modifying existing product to improve system performance.
Maintain clear and accurate documentations of problems solutions.
To provide after sales support, which included the following:
System set up and installation until the machine buy-off.
Provides on-site training to distributors and customers.
Communicate customer feedback to design team and make appropriate changes in product design.
Address customer queries and issues in a timely manner.
Demonstrate continuous effort to improve operations, decrease turnaround times and streamline work processes.
Prepare weekly application schedule and weekly activities report.
Other duties assigned by superior from time to time.
Requirements:-
At least Diploma/Bachelor’s Degree in Mechanical/Mechatronic/Electrical/Electronic/Chemical Engineering or equivalent.
Fresh graduates are welcome to apply.
Candidate with 1-2 years Application/Project Management experiences in Semiconductor & Mechatronic background is an added advantages.
Possess own transport and willing to travel local/oversea frequently.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and work independently.
Good communication skills to interact with customers and internal teams.
Pleasant personality and able to interact with different level/class of people.
Why Join Us: -
We Value Work Life Balance
Friendly & Energetic working environment
Group Insurance Schemes
Exclusive Trainings provided
Career development and progression opportunities
Flexible Working Hour
Medical, Dental & Optical benefits
Festive seasons & birthday celebration
Performance bonus
5 Working Days
Transport and travel allowance
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