- 510 JELAPANG ROAD West Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Location: Singapore
Employment Type: Full-time / Permanent
Reports to: Director of Operations
Location: Singapore
Employment Type: Full-time / Permanent
Reports to: Director of Operations
Role Summary
We are looking for a dynamic Regional Operations Manager to lead our courier and parcel delivery network across the region. The incumbent will drive operational efficiency, ensure strict adherence to service SLAs, manage P&L, and develop a high-performing team of depot managers.
Key Responsibilities
1. Operations & Service Delivery
Oversee daily sorting, line-haul, and last-mile delivery operations across multiple depots.
Ensure Delivery rates meet or exceed corporate targets.
Optimize routing and fleet utilisation to reduce fuel costs and carbon footprint.
2. Team Leadership & Safety
Lead, coach, and mentor a team of Depot Managers and Supervisors.
Enforce strict compliance with Workplace Safety & Health (WSH) regulations and company safety protocols.
Conduct regular performance appraisals and identify talent for succession planning.
3. Financial Accountability
Manage the regional P&L, including labour, transportation, and maintenance budgets.
Identify cost-reduction opportunities through process improvement and vendor negotiations.
Prepare monthly operational performance reports for senior leadership.
Qualifications & Experience
Bachelor’s degree in Logistics, Supply Chain, Business, or related field.
Minimum 5 years of experience in the Courier, Express & Parcel (CEP) industry, with at least 3 years in a multi-site management capacity.
Proven experience managing large teams (50+ employees) in a fast-paced logistics environment.
Strong analytical skills and proficiency in Microsoft Excel.
Key Competencies
Results-oriented with strong problem-solving skills.
Resilient and able to make quick decisions under pressure.
Excellent interpersonal and communication skills.
Data-driven mindset with a focus on continuous improvement.
Remuneration & Benefits
Competitive base salary (commensurate with experience).
Performance-based bonus
Annual leave
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