Fashdex Hiring! Full Time Ecommerce Executive in Federal Territory - Ricebowl

JULY FASHION is a dynamic and fast-growing fashion brand committed to delivering exceptional style and seamless shopping experiences to our customers. As we continue to scale our digital footprint, we are seeking a data-driven, strategic, and highly organized E-commerce Executive to drive growth, optimize store performance, and maximize channel profitability.

As the E-commerce Executive, you will own campaign planning, execution, and daily operations for the July Fashion e-store and key marketplace channels. You will act as the central orchestrator—managing campaign calendars, aligning cross-platform execution, and coordinating with platform partners, internal teams to ensure all initiatives are executed on time, on brief, and aligned with our revenue targets.

Key Responsibilities

1. Store Operations & Merchandising

• Manage daily operations across July Fashion marketplace (e-store & TikTok Shop).
• Handle product item uploads, updates, inventory allocation, and pricing/promotions.
• Monitor competitors and optimize the digital customer experience.

2. Campaign & Marketing Coordination

• Plan and execute the monthly promo campaign in line the sales target
• Coordinate with the marketing team on campaign assets (banners, copy) and launch timelines.
• Update promotional banners and mechanics across all channels.
• Track and report on traffic, marketing performance, and conversion metrics.

3. Logistics & Customer Service

• Monitor order fulfillment timelines to meet platform and brand SLAs.
• Coordinate with internal teams and courier partners to resolve shipping delays.
• Manage customer inquiries, service recovery, and the returns/refunds process.

4. Reporting & Analysis

• Track and report key performance metrics (Sales, Traffic, Conversion Rate).
• Deliver regular visibility reports and growth roadmaps to senior management.

Requirements

·  Education & Experience: Minimum Diploma in Business or related field; at least 2 years of experience in Malaysian e-commerce operations.

·  Technical Skills: Strong Microsoft Excel skills and basic knowledge of Google Analytics.

·  Languages: Fluent in English; proficiency in Mandarin/Cantonese.

·  Attributes: Detail-oriented, proactive, well-organized

Working location : Bangsar, Kuala Lumpur

Ready to shape the future of fashion e-commerce with us? Apply today and join the energetic team at JULY FASHION!