Telecontinent Hiring! Full Time Customer Service Representative (Telco) in Federal Territory, Earn up to MYR 4,000 - Ricebowl

Customer Service Representative (Telco) | Up to RM4,000+ | Fresh Graduates Welcome | Immediate Hiring | Training Provided

Location: Berjaya Times Square, Kuala Lumpur
Employment Type: Full-Time
Immediate Vacancies Available

Join Our Growing Customer Service Team!

Are you looking for a stable career with attractive earnings and excellent growth opportunities?

We're hiring Customer Service Representatives to support a leading Telecommunications (Telco) Project. Whether you're a fresh graduate or have previous customer service experience, we welcome your application. Comprehensive training will be provided to help you succeed from day one.

Attractive Salary & Benefits

Basic Salary: RM2,150

Plus enjoy additional earnings:

• KPI Incentive: Up to RM1,000/month
• Shift Allowance
• Overtime (OT) Allowance
• Retention Bonus: RM1,000
• Comprehensive Training Provided
• EPF, SOCSO & EIS
• Annual Leave & Medical Leave
• Career Growth & Promotion Opportunities
• Easily accessible by MRT Bukit Bintang & Monorail Imbi Station

Earn up to RM4,000+ per month based on performance and allowances.

Your Responsibilities

As a Customer Service Representative, you will:

• Handle inbound customer enquiries professionally via phone.
• Assist customers with billing enquiries, account information, mobile plans, products, and service requests.
• Resolve customer issues while delivering excellent customer service.
• Accurately update customer records in the system.
• Meet service quality and productivity targets.
• Deliver a positive and professional customer experience.

Requirements

• Minimum SPM, Diploma, or Degree.
• Fresh Graduates are encouraged to apply.
• Candidates with experience in Customer Service, Call Centre, Contact Centre, Retail, Hospitality, Sales, Front Desk, or F&B are welcome.
• Good communication skills in English and Bahasa Malaysia.
• Basic computer literacy.
• Able to work on rotational shifts, weekends, and public holidays.
• Positive attitude, customer-focused, and willing to learn.
• Candidates who can join immediately or within short notice are highly preferred.

Why Join Us?

Immediate hiring process
Full training provided (No call centre experience required)
Attractive monthly incentives and allowances
Friendly and supportive working environment
Career advancement opportunities within the company
Stable employment with one of Malaysia's leading Telco projects

Apply Now!

If you're passionate about helping people and looking for an exciting career in Customer Service, we'd love to hear from you.

Fresh Graduates are Welcome! Immediate Joiners are Highly Preferred! Apply Today and Start Your Career with Us!

Pay: RM2,150.00 - RM4,000.00 per month

Benefits:

• Cell phone reimbursement
• Opportunities for promotion

Application Question(s):

• Are you willing to work on Rotational Shift, last work at 12am?
• What is your salary expectation?
• If selected after interview, are you willing to join immediately?

Experience:

• Call Center: 1 year (Required)

Work Location: In person