Key Responsibilities
1. Initial Assessment & Document Verification
- Completeness Checks: Conduct the initial, thorough review of all corporate, institutional, and individual client onboarding applications to verify that all submitted documentation is complete, valid, and meets regulatory requirements.
- Data Field Verification: Inspect identification documents, corporate registries, and organizational charts with high attention to detail to ensure all mandatory compliance fields are accurately captured.
- Retail & Individual Support: Assist in processing daily individual customer onboarding queues, resolving basic document flags and ensuring a smooth customer journey.
2. Risk Rating & Categorization
- Preliminary Risk Rating: Analyze client profiles against internal compliance frameworks to assign initial risk ratings.
- Business Line Categorization: Correctly identify and categorize the client's industry, business activities, and line of business to ensure they are routed through the correct compliance workflow.
- Escalation Management: Package completed assessment files with clear, structured summaries and escalate complex profiles, high-risk flags, or complex Source of Wealth (SoW) structures.
3. Audit & Operational Support
- Audit Readiness: Assist the teams in compiling, organizing, and preparing onboarding case files for internal audits, external audits, and regulatory reviews.
- Process Feedback: Provide feedback to product and operations teams on document reading errors or operational bottlenecks to help optimize front-end onboarding platforms (e.g., RegTank upgrades).
Requirements
- Education: Bachelor’s degree or higher, or a relevant professional qualification in Compliance, Finance, or Business Administration.
- Experience: 1–3 years of direct experience in KYC, KYB, or AML onboarding operations within a bank, financial institution, payment provider, or fintech platform.
- Compliance Knowledge: Familiarity with standard customer due diligence (CDD) procedures, and corporate legal structures.
- System Familiarity: Prior experience using transaction screening, identity verification (IDV), and automated onboarding tools (e.g., RegTank, World-Check, Sumsub, or similar vendor systems).
- Skills: * Exceptional attention to detail with the ability to spot document anomalies, translation errors, or missing criteria.
- Strong analytical skills and objective decision-making within established guidelines.
- Excellent written and verbal communication skills to draft clear compliance case summaries.
- Ability to work productively and maintain high accuracy in a fast-paced, high-volume environment.