Brighten Business Consulting Hiring! Full Time Client Success Executive in Federal Territory, Earn up to MYR 5,000 - Ricebowl

If you’re interested on our vacancy, please apply through: *************

About Us
Brighten Business Consulting is a Hong Kong–based Employer of Record (EOR) and business outsourcing firm with offices in Malaysia, Taiwan, the UK, and Australia. With over a decade of experience in HR, marketing, and business expansion solutions, we help global companies hire, manage, and grow remote teams across the Asia Pacific region — quickly, compliantly, and efficiently.

Our Malaysia branch, established in 2018, is home to a dynamic team delivering trusted EOR and remote staffing services to clients from Hong Kong, Taiwan, Singapore, Australia, and beyond. Join us and be part of a team connecting global businesses with local talent.

About the Role

We are looking for a proactive and client-focused Client Success Executive to manage client relationships and ensure a smooth service experience from onboarding to ongoing support.

You will act as the main point of contact for clients, working closely with internal teams such as Recruitment, HR, and Sales to deliver high-quality service and ensure client satisfaction.

This role is ideal for someone who enjoys building relationships, solving problems, and managing multiple client accounts in a fast-paced environment.

Key Responsibilities:

• Identify and approach potential clients through cold outreach, referrals, and networking.
• Support client onboarding and account coordination for new and existing clients.
• Assist in conducting introductory meetings and presenting services to prospective clients.
• Prepare quotations, proposals, and service agreements.
• Support negotiations, client onboarding, and account handover processes.
• Maintain and manage relationships with existing clients and identify upselling opportunities.
• Coordinate with Recruitment, HR, and internal teams to deliver client solutions.
• Prepare sales activity, client engagement, and performance reports.

Job Requirements:

• Diploma or Degree in Business, Marketing, Communications, or related fields
• 1–5 years of experience in Business Development, Marketing, Account Management, or Customer Service
• Strong communication skills in English and Cantonese (written and spoken)
• Confident in engaging cold prospects and building client relationships
• Sales-driven, proactive, organized, and able to work independently

Why Join Us:

• Work with international clients across Asia Pacific
• Exposure to recruitment, HR, and outsourcing operations
• Fast-paced and growth-driven environment
• Opportunity to develop account management and client handling skills
• Collaborative team culture with strong support

Benefits:

• 5-day work week
• Hospital insurance
• Medical claim allowance
• Parking allowance
• Friendly and supportive work environment
• Free snacks & beverages
• Performance-based increment
• Year-end bonus
• Festival gifts & birthday benefits
• Convenient location near an MRT station

Office Locations: Sunway Velocity

Interested candidates, please provide your CV, current & expected salary.

Note: Only shortlisted candidates will be contacted. Thank you for your interest in joining our company.

Working Hours: Mon - Fri, 9am to 6pm

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Work Location: In person