Humana International Group Hiring! Full Time Customer Service Representative in Pulau Pinang - Ricebowl

Hiring: Inside Sales Executive / Customer Engagement Executive (Mandarin Speaker)

Location: Bayan Lepas, Penang, Malaysia

Join a Global Leader in Industrial Automation

Our client is a world-renowned multinational technology company and a global leader in industrial automation, sensing, measurement, machine vision, and factory automation solutions. Established over 50 years ago, the company operates in more than 45 countries and serves customers across 100+ countries worldwide.

The organisation is widely recognised for its innovation, advanced technology, strong financial performance, and commitment to employee development. It has also been recognised by Forbes as one of the World’s Best Employers, reflecting its strong global reputation and high-performance work culture.

Employees benefit from world-class training, structured career development, and a performance-driven environment that rewards excellence and continuous improvement.

Why Join This Opportunity?

Earn RM3,800+ per month

• Basic Salary: RM2,800
• Fixed Car Allowance: RM300 per month
• Monthly Performance Incentives: RM700 and above
• Half-Yearly Bonus
• 13th Month Bonus upon contract renewal
• Paid Overtime
• Parking Subsidy
• Medical, Dental, Optical & Health Screening Claims (up to RM500)
• Comprehensive Training and Career Development
• Monday to Friday Office Hours
• Opportunity to build your career with a globally respected multinational organisation

Key Responsibilities

• Contact prospective customers to introduce the company's products and solutions
• Build relationships and identify business opportunities through telephone engagement
• Qualify leads and schedule appointments for the Sales Team
• Explain product information and respond to customer enquiries
• Maintain accurate customer records in the CRM system
• Participate in ongoing product and sales training

Requirements

• Minimum SPM qualification. Fresh graduates are encouraged to apply
• Able to communicate confidently in Mandarin, English, and Bahasa Malaysia (Mandarin required for customer communication)
• Strong communication and interpersonal skills
• Computer literate with a positive attitude and willingness to learn
• Experience in inside sales, telemarketing, customer service, call centre, or sales support is an advantage
• Engineering background or exposure to technical products is an advantage
• Able to work full-time in the office in Bayan Lepas, Penang
• Immediate availability is an advantage

Working Hours

Monday – Friday

8:45 am – 5:30 pm

Work Location

Bayan Lepas, Penang

Candidates from the Northern Region are strongly encouraged to apply.

We welcome applications from candidates based in Penang, Kedah, Perlis, Perak, and other locations within the Northern Region of Malaysia.

Candidates who are willing to relocate to Bayan Lepas, Penang are also encouraged to apply.

If you are looking to build your career with a globally respected organisation that invests in its people, provides excellent training, and rewards performance, we would like to hear from you.

Please send your updated CV to *************.

All applications will be treated in the strictest confidence and handled in accordance with the Personal Data Protection Act (PDPA).