Requirements
- Good in Bahasa Malaysia conversational skills.
- Possess SPM and above or equivalent (candidate with related experience without SPM also acceptable).
- Minimum 3 to 6 months of experiences in the collection field.
- Strong communication and negotiation skills.
- Candidates from Banking and Finance experience are encouraged to apply.
- Willing to learn and earn
Responsibility
- Overseeing collection team members and ensuring the accurate and timely follow-up on delinquent accounts.
- Setting payment collection goals and targets for the department and team members.
- Create and implement strategies to improve the collection activities.
- Ensuring the Company policy on recoveries is adhered to and in line with regulations.
- Identifies areas that required improvement on the collection process and implement enhanced process that assist tele-collectors to be more effective.
- Explain and clarify with customer on non-payment issues.
- Follow up on overdue payments by utilizing phone collection technique.
Benefits
- Attractive salary package
- Full time position available
- KWSP & SOCSO
- Excellence staff awards and rewards
- Staff Sport & Recreation Club
- Comprehensive job & industry related training provided
- UNLIMITED COMMISSION
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,800.00 per month
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person