Company overview:
Bitsy or also known as Bitsy Artisan is a passionate and innovative bakery brand located at Bandar Cukai, Kemaman Terengganu dedicated to creating delightful, handcrafted baked goods that bring joy to every bite. Founded on a love for quality ingredients and creative recipes, we specialize in a wide range of products including artisanal breads, decadent cakes, delicate pastries, and signature cookies. Now, we are seeking a Sales Executive to join our team.
Responsibilities :
- Develop and execute annual and monthly sales strategies aligned with Bitsy’s objectives.
- Prepare sales campaign plans (promotions, seasonal campaigns, bundling, upselling).
- Identify new target markets (B2C and B2B such as corporate clients, events, other cafés).
- Implement sales initiatives through online platforms (StoreHub, WhatsApp Business, social media) and offline channels (café, booth, collaborations).
- Set and achieve agreed sales KPIs (commission will be awarded upon achievement).
- Manage the customer pipeline — from prospecting to sales closure.
- Build and maintain strong customer relationships to encourage repeat orders.
- Handle customer inquiries related to quotations, bulk orders, and partnerships.
- Collect customer feedback for product and service improvements.
- Collaborate with the marketing team to ensure promotional activities align with sales targets.
- Oversee campaign execution on social media, WhatsApp blasts, and physical events.
- Monitor the effectiveness of promotions (ROI, cost per lead, conversion rate).
- Prepare weekly and monthly sales performance reports (vs targets).
- Analyze sales trends and propose improvement strategies.
- Monitor product performance (fast vs slow movers).
Benefits :
- Employee Discounts
- Birthday Reward
- Medical Card Coverage
- Training Provided
- Attendance Allowance
- Career Growth and Development
- Professional Development
Kindly share and submit your resume and application to email ************* if you’re interested to apply!
Job Types: Full-time, Permanent
Pay: Up to RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Experience:
Work Location: In person