Accounts Receivable Litigator / Legal Recovery Officer
We are seeking a strategic and analytical Accounts Receivable Litigator / Legal Recovery Officer to spearhead and manage legal recovery actions against delinquent accounts and non-performing portfolios. In this role, you will oversee the end-to-end litigation process, act as the primary liaison with external solicitors, ensure absolute accuracy in legal documentation, and develop high-impact, compliant recovery strategies.
Your ultimate goal will be to maximize debt collection efficiency, minimize bad debt exposure, and safeguard the company's financial interests while strictly adhering to statutory regulatory frameworks.
Key Responsibilities
1. Legal Recovery & Litigation Management
- Case Strategy: Manage, evaluate, and monitor legal recovery portfolios for delinquent customer accounts, initiating prompt legal action against non-performing accounts in line with corporate policies.
- External Solicitor Liaison: Actively coordinate with external legal counsel on litigation progress, court filings, and enforcement actions.
- Timeline Accountability: Track and monitor critical deadlines for legal notices, summonses, judgments, and execution processes.
- Case Preparation: Meticulously review, compile, and prepare comprehensive evidentiary supporting documents required for legal proceedings.
2. Strategic Portfolio Recovery
- Escalation Assessment: Evaluate high-risk, overdue accounts escalated from the front-line collections team to analyze recovery potential and determine the viability of litigation.
- Settlement Restructuring: Drive and support structured negotiations for formal settlement agreements, debt restructuring, and repayment plans where commercially viable.
- Performance Monitoring: Track recovery performance post-litigation and continuously provide status updates on high-value collection accounts.
3. Documentation Control & Case Administration
- Evidentiary Integrity: Maintain flawless, audit-ready legal files, customer agreements, payment histories, and related correspondence.
- Pre-Litigation Audit: Conduct pre-escalation audits to verify the completeness, validity, and absolute accuracy of customer documentation before legal handoff.
- Status Reporting: Generate analytical reports detailing active litigation statuses, recovery progress, and aging debt breakdowns.
4. Stakeholder & Cross-Functional Coordination
- External Network: Liaise effectively with external lawyers, court officers, enforcement agencies, and statutory bodies.
- Internal Alignment: Partner closely with internal Credit Control, Collections, and Finance teams to ensure accurate account reconciliation post-recovery.
5. Compliance, Risk Control & Analytics
- Regulatory Alignment: Ensure all collection and litigation methodologies comply strictly with institutional policies, consumer protection laws, and financial guidelines.
- Risk Escalation: Proactively identify underlying legal risks and escalate highly sensitive or high-exposure cases to senior management.
- Data Governance: Maintain strict confidentiality and absolute data integrity regarding customer personal data and internal legal strategies.
- KPI Tracking: Analyze periodic recovery KPIs, evaluate litigation success rates, and recommend data-driven process improvements to reduce bad debt exposure.
Job Requirements
- Education: Diploma or Bachelor’s Degree in Law (LLB), Finance, Business Administration, Accounting, or a related discipline.
- Experience: 2 to 5 years of solid experience specializing in legal debt recovery, litigation support, corporate collections, or credit control management.
- Industry Background: Prior experience in Financial Services, Banking, licensed Money Lending/Credit, or Legal Firms specializing in debt recovery is highly preferred.
- Technical Knowledge: Thorough understanding of legal debt recovery workflows, civil litigation procedures, and enforcement actions.
- Soft Skills: Exceptional negotiation and persuasion skills, strong case management capabilities, and highly structured analytical thinking.
- Tools: Proficient in Microsoft Office (specifically Excel for data reporting) and familiar with credit management or legal case tracking software.
Core Competencies
- Legal Recovery & Execution Management
- Litigation Coordination & External Counsel Management
- Advanced Negotiation & Debt Settlement Handling
- Risk Awareness & Regulatory Compliance
- High Attention to Detail & Information Confidentiality
Employment Details
- Job Type: Full-time, Permanent
- Work Location: In-Person (Office-Based)
Pay: RM3,000.00 - RM4,500.00 per month
Work Location: In person