IKEA Hiring! Full Time Process Leader (Automation), Ikano Retail in Selangor - Ricebowl

• Bachelor's degree in Computer Science, Information Technology, or a related field

• Proven experience in process automation, preferably within the retail industry

• Proficiency in RPA platforms such as UiPath, Blue Prism, or Automation Anywhere

• Strong skills in business process mapping, analysis, and optimisation

• Experience with data analysis and reporting tools

• Excellent project management skills with a track record of successful automation projects

• In-depth understanding of retail industry processes and operations

• Knowledge of retail-specific software and systems

• Relevant certifications in process automation or RPA platforms are desirable

• Strong analytical and problem-solving skills with keen attention to detail

• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced retail environment

• Analyse existing business processes and identify opportunities for automation

• Design and develop automated solutions using Robotic Process Automation (RPA) and other relevant technologies

• Collaborate with cross-functional teams to gather requirements and ensure successful implementation of automation projects

• Create detailed documentation for automated processes and provide training to end-users

• Monitor and optimise automated processes to ensure maximum efficiency and reliability

• Stay up-to-date with emerging automation technologies and best practices in the retail industry

• Develop and maintain performance metrics to measure the impact of automation initiatives

• Provide technical support and troubleshooting for automated processes

• EPF
• SOCSO
• EIS