MISC Group Hiring! Full Time Executive Change Management in Federal Territory - Ricebowl

This role resides under MISC Marine (the Integrated Marine Services arm of MISC Group) and a 2-Years Contract role

Key Accountabilities

1. Change Management Support

• Support the Change Management Lead in the execution of the project’s change management strategy and plans.
• Assist in coordinating change management activities across business functions and project workstreams.
• Support tracking and monitoring of change management deliverables, milestones, and action plans.
• Maintain change management documentation, logs, and project records.

2. Communication & Stakeholder Engagement

• Prepare and distribute project communications including announcements, newsletters, FAQs, intranet content, presentations, posters, and awareness materials.
• Support the execution of communication campaigns to ensure stakeholders remain informed throughout the project lifecycle.
• Coordinate communication activities across multiple stakeholder groups and business units.
• Gather stakeholder feedback and help identify communication gaps, concerns, and areas requiring additional engagement.
• Support stakeholder engagement sessions, town halls, workshops, and project roadshows.

3. Training Coordination & Learning Support

• Coordinate project training activities including scheduling, logistics, venue arrangements, and participant management.
• Maintain training calendars, attendance records, and training completion reports.
• Support the development of training materials, quick reference guides, user manuals, e-learning materials, and knowledge articles.
• Coordinate with business SMEs, functional consultants, and vendors during training preparation and delivery.
• Monitor training participation, effectiveness, and user readiness.
• Support training evaluations and continuously improve learning materials based on feedback received.

4. Business Readiness Support

• Assist in conducting business readiness assessments and user preparedness surveys.
• Track readiness activities and support closure of identified readiness gaps.
• Support coordination of business champions and change agents across departments.
• Assist in monitoring user adoption and engagement activities prior to go-live.

5. Post Go-Live Adoption & Stabilisation Support

• Support hypercare and post go-live adoption activities.
• Coordinate collection of user feedback, adoption challenges, and training-related issues.
• Assist in managing support communications, issue tracking, and user guidance during the stabilization period.
• Monitor adoption metrics and prepare reports on training effectiveness and user engagement.
• Support refresher training sessions and knowledge reinforcement activities where required.

6. Project Reporting & Administration

• Prepare change management progress reports, communication reports, training dashboards, and status updates.
• Track key performance indicators related to communication effectiveness, training completion, and user readiness.
• Maintain project repositories and ensure change management documentation remains updated and auditable.
• Support the preparation of materials for project governance and steering committee meetings.

7. People Development

• Promote awareness and understanding of project changes among employees and stakeholders.
• Support initiatives that encourage user participation, collaboration, and engagement throughout the transformation.
• Foster a positive attitude towards change and continuous improvement.

8. Vision & Mission

• Support the successful delivery of MISC Marine’s transformation initiatives through effective communication, training, stakeholder engagement, and user adoption activities.

EXPERIENCE

• Minimum 3–5 years’ experience in change management, communications, training coordination, project administration, HR development, learning and development, or related functions.
• Experience supporting ERP, digital transformation, or enterprise system implementation projects is an advantage.
• Experience coordinating training programs, stakeholder engagement activities, or communication initiatives.
• Familiarity with organizational change management practices and project governance frameworks is preferred.
• Experience in maritime, logistics, energy, or other operational industries would be an added advantage.

QUALIFICATIONS

• Bachelor’s Degree in Business Administration, Human Resources, Communications, Organizational Development, Education, Management, Information Systems, or related discipline.
• Certification in Change Management, Training & Development, Communications, or Project Management is an added advantage.