KIAN JOO CAN FACTORY BERHAD Hiring! Full Time Customer Service Executive in Selangor, Earn up to MYR 3,500 - Ricebowl

Responsibilities:

• Respond to customer inquiries and complaints in a timely and professional manner
• Coordinate with internal teams to ensure timely delivery of goods to customers
• Communicate with customers to provide updates on their orders
• Resolve customer complaints and issues in a timely and effective manner
• Maintain accurate and up-to-date records of customer interactions and transactions
• Continuously strive to improve customer satisfaction

Qualifications:

• Possess at least a Diploma or Bachelor Degree’s in any field
• Minimum of 2 years of experience in customer service, preferably in the manufacturing industry
• Strong communication and interpersonal skills
• Strong analytical thinking and problem-solving skills
• Strong attention to detail and accuracy
• Computer literate

Job Type: Full-time

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

• Health insurance

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer Care Specialist: 2 years (Preferred)

Work Location: In person