Crossroad Solutions Hiring! Full Time Data Centre Operator in Selangor, Earn up to MYR 2,500 - Ricebowl

• Minimum Diploma in IT, Computer Science, or related field.
• Fresh graduates may apply
• 0–2 years of Data Centre or IT operations experience preferred. 
• Basic knowledge of server, network, and storage systems.
•  Familiarity with monitoring tools and ticketing systems.
•  Understanding of ISO standards, ITIL framework, and disaster recovery procedures.
•  Strong organizational and multitasking skills.
•  Good communication skills in English & Bahasa Malaysia.
• Ability to work in shifts and handle critical incidents under pressure. 

Responsible for monitoring and maintaining daily operations of the Data Centre. Ensures system uptime, environmental stability, and compliance with operational and security standards. Provides first-level troubleshooting, incident escalation, and operational reporting to support business continuity. 

• Monitor servers, storage, and networking equipment to ensure optimal performance and uptime
• Respond to incidents promptly, troubleshoot, and resolve technical issues to minimize downtime.
• Perform routine checks, backups, and preventive maintenance on data centre systems.
• Enforce access controls and IT security policies, ensuring compliance with company standards.
• Document incidents, maintenance activities, and system changes for audit and reporting purposes.
• Coordinate with IT teams during upgrades, migrations, and disaster recovery exercises.
• Oversee environmental controls (power supply, cooling systems, fire suppression) to maintain safe operating conditions.
• Support capacity planning and resource allocation, ensuring infrastructure meets business demands.
• Assist in hardware installation and decommissioning, including racking, cabling, and equipment replacement.
• Provide regular status reports to management, highlighting performance, risks, and improvement opportunities.
• Perform other related Data Centre Operator tasks from time to time assigned by the Data Centre Manager and Technical Manager.