DOMINANT OPTO TECHNOLOGIES SDN.BHD Hiring! Full Time Customer Service Executive in Melaka, Earn up to MYR 4,000 - Ricebowl

Job Description

Responsible to handle customer Purchase Order and Sample Request from receiving to delivery and to meet the 1st commit target.

Responsibilities

· To process incoming Purchase Order and Sample Request from commitment to delivery.

· To communicate and interact with customer with regards to the order, sample or customer requests and ensure all enquiries are replied within 24 hours.

· To drive planner team by processing the right PO to ensure planning and prod team produce the right part to fulfill customer PO and achieve > 95% 1st commit target.

· To liaise with prod team and R&D team to ensure sample are prepared and ready within the required lead time.

· To monitor commitment from planner to ensure the order LT are reasonable and comply with standard LT

· To coordinate with shipping department to ensure order are ship effectively, timely and accurately

Requirement

• Bachelor Degree in Business or Marketing or related.
• Prefer Mandarin speaking candidates as need to deal with China and Taiwan customer.
• 3-5 years experience in customer services
• Fresh graduates are encouraged to apply.

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Job Types: Full-time, Permanent

Pay: RM3,400.00 - RM4,000.00 per month

Benefits:

• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: In person