Rosewood Hotel Group Hiring! Full Time (Membership Sales) Manager - Admissions Development in Hong Kong - Ricebowl

Drive patronship revenue growth by acquiring, converting, and retaining high-value patrons across multiple patronship types. You will own the full sales cycle, curate targeted acquisition experiences, and build a high-touch engagement journey that strengthens loyalty with our patrons.

Responsibilities

• Plan and execute sales tactics to achieve the annual patronship sales target, measured by total revenue and mix across patronship types.
• Own the end-to-end patronship sales cycle: prospecting, qualification, consultations/tours, proposal, closing, onboarding, and post-join follow-up.
• Build and manage a robust pipeline; maintain accurate records and activity logs to ensure consistent follow-through and conversion.
• Identify, target, and convert High Net Worth Individuals using tailored outreach strategies aligned with patron motivations and lifestyle profiles.
• Develop strong relationships with key influencers and connectors to generate warm introductions and referrals.
• Represent the Academy professionally in high-touch environments, ensuring a premium sales and service approach.
• Drive referral growth through well-designed patron-get-patron initiatives and partner activations.
• Curate and host HKGTA-exclusive acquisition events and trial experiences tailored to target demographics (e.g. families, corporate decision-makers, weekend leisure patrons).
• Track event ROI and conversion outcomes, continuously refining event themes, guest lists, and follow-up cadence.
• Build diverse, like-minded communities within HKGTA by developing connection points (interest-based groups, social touchpoints, family activities, corporate networking).
• Develop and execute a patron engagement strategy that increases enquiries, reservations, on-site spending, repeat visits, and long-term loyalty.
• Manage contact strategies with patrons using insights and preferences to create a differentiated experience journey and proactive touchpoints.
• Identify corporate opportunities and design sales campaigns/packages suited to corporate needs.
• Actively contribute to the annual business plan preparation, including sales forecasts, campaign calendar, and budget assumptions.

Qualifications

• Minimum of 8 years of proven track record in high-touch sales (private clubs, hospitality, luxury lifestyle, wellness, or premium memberships).
• Confident with HNWI relationship-building, consultative selling, and event-led acquisition.
• Polished communication, discretion, and ability to deliver premium patron experiences.
• Fluency in English, Mandarin and Cantonese.

Nestled in the lush surrounds of Sai Kung, Hong Kong Golf & Tennis Academy is an elite sports and leisure destination, where potential of all kinds can be realised. Patrons can enjoy exclusive access to world-class golf and tennis coaching from PGA of America Learning & Performance and Rafa Nadal Tennis Center, while expert sports training and state-of-the-art wellness facilities combine with peerless dining and accommodation to create Hong Kong’s leading lifestyle hub. The perfect place for families and individuals to explore new interests and make the most of their training and leisure time, HKGTA is a thriving community with sport at its beating heart.