Government Organization Hiring! Full Time EUC Engineer in Southeast (Singapore), Earn up to SGD 3,500 - Ricebowl

operating systems (Windows and MacOS) and across a range of standard software applications.

* To assist all our users with any logged IT-related incident.

* To take ownership of End User Computing issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible.

* To act as escalation level 2 support to the team and junior engineers.

* To escalate incidents to other support teams where necessary.

* To accurately record, update, and document requests using the ITSM system.

* To perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.

* To lead and manage team resources including scheduling and assignment where required.

Pay: $2,247.54 - $3,500.00 per month

Work Location: In person